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Poor customer service
Complaint Rating: 
Company information:
Pizza Hut
905 N Broadway
Marlow, Oklahoma
United States
Phone: 580 658 6651
www.pizzahut.com
On May 26, 2008 I phoned in my order using a coupon for a large pizza and a 2-liter of Pepsi for $14.99. Upon arriving to pick up my order they gave me a medium size one, I said that it would be ok, here is my coupon. Here is were it got ugly. The shift manager "Richard" said I cannot use your coupon for this size pizza it will be $17.99 "give or take a few pennies". I said you are kidding? I was willing to accept the smaller size, but I was not going to pay more than my coupon amount. Why should it cost me more for less? When it was their mistake. Then to top it off "Richard said, "well do you want it or not? I said, "You know, I don't think I do." Then I drove across the street to Sonic.
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102 days ago by Mark Keyworth [