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ReUnion.com Complaints - Poor customer service and unapproved charge

Review all ReUnion.com complaints

ReUnion.com

Posted: 2008-06-09 by Deb [send email]
Poor customer service and unapproved charge
Complaint Rating:  50 % with 2 votes
Company information:
Indiana
United States

I would not recommend the services of Reunion.com. I signed up for their 1 yr of service two years ago. I cancelled two years ago right after the service started to avoid a monthly fee.
I was in the process of closing out my checking account this month (2 years from my original charge)...without any warning from Reunion.com, they charge my account for a year subscription and over-drafted my account. I called the next day and after being on hold for 40 minutes, was told that it would take 7-10 days to refund my money and that they were sorry about the overdraft fee of $50. I also emailed them a complaint.
This is the 9th business day and I have not received any return email and no money refunded.
Comments United States Products & Services
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Comments

37 days ago by Denny Cummins [send email]
Reunion.com has charged my visa $36 after I cancelled my subscription Confirmation for cancellation # 080912-000843 Please return my money and stop sending your spam emails. Thanks Denny Cummins.

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