|
Poor customer service and unapproved charge
Complaint Rating: 
Company information: Indiana United States
I would not recommend the services of Reunion.com. I signed up for their 1 yr of service two years ago. I cancelled two years ago right after the service started to avoid a monthly fee.
I was in the process of closing out my checking account this month (2 years from my original charge)...without any warning from Reunion.com, they charge my account for a year subscription and over-drafted my account. I called the next day and after being on hold for 40 minutes, was told that it would take 7-10 days to refund my money and that they were sorry about the overdraft fee of $50. I also emailed them a complaint.
This is the 9th business day and I have not received any return email and no money refunded.
|