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poor customer service & no good warranties
Complaint Rating: 
Company information:
Raymour & Flanigan
Philadelphia, Pennsylvania
United States
Phone: 215 533-5011
raymourflanigan.com
Im getting so stressed out. I purchased a whole living room set jan, 2006 It had a manufactures defect ! unknown to me. I had the platnum protection plan but: it didnt kick in yet! The manufactures warranty did. So Raymour & Flanigan replaced it under the manufacture warranty. But customer service coded it wrong and took out my platnum protection plan. And the replacement I received Jan, 2007 has the same problems discoloration, deflated seat cushions, and unravelling of threading. So Ive been calling to get help and im getting the run around. I called corporate, who said they coded it wrong I should still have my protection plan. But they wanted me to do a resale and buy another living room set. Sorry I cant go on its makeing so upset! I "hate this company. I feel so used and munipulated, and hurt I will never buy from there again ; Or recommend any one to themt. Not even my worst enemy.
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