Complaint Rating:

Company information:
Central Coast Neutraceuticals
2375 E. Camelback Rd. 5th Flr
Phoenix, Arizona
United States
Phone: 888-692-8352

My case is just like one I read on your website. I ordered a FREE Trial of PomClear, and paid a shipping charge of $1.95. My on-line receipt only indicated this.

BUT a package arrived with 2 extra products, and a total charge of $41.85. (The two products were Hoodiburst Gum, and HoodiaWater 1 unit.

Interestingly, they paid $2.54 for shipping, more than I had been charged, so clearly these were extras. My shipping charges were still shown as $1.95 on the invoice that came with the package. So clearly, this was a deceptive procedure.

When I wrote them an e-mail, they answered me that " had clicked to order these" . Strange that not even the shipping charges appeared in my instant on-line receipt, in that case.

Now they have offered to let me keep the products with a $15 Credit. I am writing back to ask for $20 off, now. (Not a future credit. Let's see if they will agree to this.