Complaint Rating:

Company information:
Pogo.com
New York
United States
www.Pogo.com

Hello... On March 28th while playing thousand island solitaire I was awarded a jackpot symbol on the spinner, the game proceeded to the summary screen which then said I had won 800 tokens. There is no explanation for this however pogo has offered me the following excuses. That "sometimes the spinner screws up and awards nothing"... that "sometimes you lose internet connection and the spinner stops on jackpot but you really don't win it"... and that "although you may have been awarded a jackpot sign, does not mean you've won it unless it shows up on the prize pages" These are direct quotes from EA support on why I was not awarded the jackpot. I plan on contacting an attorney to resolve this matter as I have the time and money to do so. I feel sorry for those that this has happened to that can't afford to pursue the issue. Your support would be appreciated as the more people who know that pogo is capable of scamming you the better. Don't be next...

Sincerely,
Driifwood.