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Pogo.com Complaints & Reviews - Club Pogo Jackpots not paying!

Pogo.com Contacts & Informations

Pogo.com

Posted:    Patricia Hooper

Club Pogo Jackpots not paying!

Complaint Rating:  81 % with 74 votes
I have been a club pogo member now for 5 years and last week I went into Spooky Slots to play. Well, I hit Jackpot! Then I was taken to another screen, which was completely blank, and the JP is still going. My game also froze. I went to winnings and to no avail not showing. I emailed pogo support about this issue, but their response was yes they have had problems with this game and prizes being issued, but will not do anything about my jp winnings. All they say is they will investigate it. I had the whole room jumping for joy for me when I won. I about fainted when this happened only to be let down, big time!!!! Pogo is fake and a scam! They do not payout like they claim and I think this is false advertising. The jp is still up there. I think they get people to pay them to acknowledge that they have won a jp so that is good advertising for them. It makes me sick!!! I think anyone who has had a jp complaint against them should look into a possible class action lawsuit against them. They have the most stupid tech people working for them who do not know a damn thing! Their fees just keep getting higher and higher every year, and that is not fair to poor people like myself. This is rude and unjust to us. I am looking into a class action for this. Anyone wanna jump on? Email me! Thanks for your service!
Comments United States Software & Games
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Comments

Sort by: Date | Rating
 7th of Nov, 2007 by   vinodbv 0 Votes
I need the dvd soft ware!
 11th of Dec, 2007 by   Kim Richardson 0 Votes
Here's the address and phone number if anyone wants it:

209 Redwood Shores Pkwy
Redwood City, CA 94065
(650) 628-1500
 6th of Mar, 2008 by   Bill Landreth 0 Votes
I would like to change my payment period. To another time if possible. Please let me know if i can by e-mail. Thanks.
 6th of Mar, 2008 by   julie hayes 0 Votes
I would like a phone number for pogo /asap.
 9th of Mar, 2008 by   douglas m tashjian 0 Votes
ALL I WOULD LIKE TO DO IS RESTORE MY SCREEN NAME OF GISH429 TO MY ACCOUNT INSTEAD OF CRM711PLY. IT WAS A BLUNDER ON MY PART. IF THERE IS A PROBLEM WITH THIS PLEASE CANCEL MY ACCOUNT. THANK YOU VERY MUCH..............DOUGLAS M. TASHJIAN
 27th of Mar, 2008 by   charles ballard 0 Votes
yes my club pogo is due the first of may 1 2008 i want to cancel my account as of april 30th 2008 thank you i don't like the price hike...CANCEL MY ACCOUT THE 30TH OF APRIL 2008 THANK YOU BALLARD2326@AOL.COM
 6th of Apr, 2008 by   Georgia 0 Votes
my cousin won in sweet tooth i think 4k supposely that was about 2or 3 mo ago hasn t recieved money yet... i ve heard others complaints about prize money not being given out karp
 30th of Apr, 2008 by   kera towers 0 Votes
I accidently created an account with pogo and it won't let me cancle my account i do not have the money to have an account with pogo.com and i would like my account with pogo.com cancled ok so please cancle my pogo account because i don't want an account with pogo.com so deleat my account and cancle my account and deleat anything else i had with pogo.com please deleat my e-mail address and everything else i had in my account that i want deleated and cancled..
 21st of May, 2008 by   Debbie Demoines 0 Votes
My comment is my complaint!! My friend purchased Club Pogo as a gift. She used one of my emails for purchase. She thought she could use either email as long as it was purchased for screen name PlayerDebbie177. Guess what they took their money but didn't activate my account. Beware to purchase as Gifts!!
 22nd of Jun, 2008 by   sharon tearney 0 Votes
When my friend cleaned my cookies from my computer, somehow wiped out my account with pogo. I have paid to play these games and would like to continue. It will not accept my screen name and password.
 2nd of Aug, 2008 by   Loretta Bertsch 0 Votes
please cancel my 5.00 per month since you wont let me in and say you never heard of me thank you

Loretta Vertsch
 26th of Aug, 2008 by   Dee 0 Votes
To complain, you have to do it right. Electronic Arts owns POGO. Please complain to them directly and maybe you will get somewhere. Here is their information:

(If you want to get a company's info: Go to yahoo finance and look up the company's profile assuming they are a public company meaning they are on a stock exchange)

Electronic Arts Inc.
209 Redwood Shores Parkway
Redwood City, CA 94065
United States - Map
Phone: 650-628-1500
Fax: 650-628-1414
Web Site: http://www.ea.com

KEY EXECUTIVES
Pay Exercised
Mr. John Riccitiello, 48
Chief Exec. Officer and Exec. Director
Mr. Frank D. Gibeau, 40
Pres of EA Games Label
Mr. Peter Moore, 53
Pres of EA Sports Division
Dr. Gerhard Florin, 49
Exec. VP and Gen. Mang. of International Publishing
Ms. Linda J. Srere, 52
Marketing Consultant, Advter. Consultant, Director, Chairman of Compensation Committee and Member of Nominating & Governance Committee
 2nd of Sep, 2008 by   MelissB 0 Votes
Wow I hope all the assumed winners of POGO games get together and file a lawsuit against them!!! In most cases the accused will have to prove that you cheated. It, in my opinion, is fraudulent advertising. If department stores are successfully sued for improper advertising without the means to back themselves up then to shall POGO be called out on the stand. Good luck to all the victims of POGO
 19th of Sep, 2008 by   Scott 0 Votes
Pogo/club pogo is a scam. A class action lawsuit is in the works. You can expect selective EA employees to be charged with violation of the credit card privacy act and fraud. Too many of you complainers just run your mouths instead of trying to do something about it and complaining to EA isnt going to do you any good, you know it, I know it and they know it. So the EA big wig just might be out of a job soon, lol. Finally get to meet these people face to face, can't wait.
 19th of Dec, 2008 by   ERNEST J. GOLDING 0 Votes
I WOULD LIKE TO KEEP PLAYING POGO GAMES. I HAVE PAID$39.99 ON 9/17/08/ FOR SOME REASON I CANNOT OBTAIN ANY POGO GAMES ON MY COMPUTER AT THIS TIME. PLEASE ADVISE,
ERNEST J. GOLDING (REFERENCE # IS: 5543286m00thh5mj )
 1st of Jan, 2009 by   smartrthanu -1 Votes
Apparently, those filing complaints here have no concept of what it takes to resolve a problem they may or may not be having with Pogo.com. As one who has had the experience of winning a cash prize from Pogo, I can vouch for the fact that the company does pay off. Yes, it does take several weeks to receive the check, but you are given this information at the time you fill out the proper form to validate your win. (Did someone mention Pogo may have accused them of using a cheat? If that person was asleep or at work while their cheater program hit the jackpot then it seems logical to assume that the proper validation form was not completed in a timely manner. Thus, whatever may have been won was not properly claimed. In addition, Pogo has the ability to review the claimant's java files and can determine if a cheat agent was in use.) As for the original complaint that began this unfortunate hodgepodge of inane comments, that person should learn something about how a computer works and when the blank screen appeared, he or she may have known to press F5 to reload the page. The context of most of these complaints suggests the problems lie more with the intelligence level of the users than with Pogo.com.
 25th of Feb, 2009 by   mryalbut1o2 0 Votes
I did, nt win a jack pot but, Congratulation jumped on the screen I had won a pocket watch, to wait to respond to an E-mail I would be receiving, the game was speedy bingo.So I, m waiting to get my E-mail telling me how to claim my prize.I was ecstatic over the so call win. Let me hear from you

mryalbut102
 19th of Mar, 2009 by   anoncmpb1 0 Votes
can some one tell me how i get barred from spades please
 19th of Mar, 2009 by   anoncmpb1 0 Votes
waitin 4 comment back please
 3rd of May, 2009 by   fastjimmy44 0 Votes
why can't i write to no one in a room pogo.com ? fastjimmy44 Email me at jbussard44@yahoo.com

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