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Pogo.com Complaints - Impossible to access their free game

Review all Pogo.com complaints

Pogo.com
Posted: 2006-08-09 by Joe Bradford  [send email]
Impossible to access their free game
Complaint Rating: 50 % with 18 votes
I'm an avid player of "first class solitaire" on pogo.com. Quite often I find it hard or impossible to access this free game. I have also searched to find Pogo's customer service e-mail address for complaints and they have it well hidden, if they have one.
Comments United States Software & Games
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More Pogo.com complaints
Pogo.com - win i win a jackpot spin my name isn't brought up on screen like every one elses i am a paying customer too
Pogo.com - refund
Pogo.com - UNAUTHORIZE CHARGE
Pogo.com - 3 DAY VACATION
Pogo.com - warning
Pogo.com - 2 things account violation & games disappear at breaks
Pogo.com - Double charge for service
Pogo.com - Scam and cheating!
Pogo.com - Scammed
Pogo.com - Fraud & scam

Comments

 Sort by: Date | Rating
 1173 days ago by Bud Whitten  [send email] 0 Votes
The same problem:

When i go to the games it says always check the yes and always trust for fast access. Where is it? Would be nice if it was on the page with the games. I have to wait about 15 to 20 minutes before playing the games each time i sign on.

thanks,
bud whitten
 1156 days ago by Baspj  [send email] 0 Votes
So what can I do about my pogo games freezing up my computer?
 1013 days ago by Soka  [send email] 0 Votes
I have been member of Club Pogo for over a year (just paid this years dues) and most of the time it is impossible to get into the games for the past two weeks. What the heck have you done to mess this up? The only reason for having AOL and Club Pogo is to access the games. Unless this is remedied I will no reason to carry either Club Pogo or AOL.
 989 days ago by Wendy Finstad  [send email] 0 Votes
We are unable to load any games. We would like for some one to tell us what is wrong with the pogo games. Thank you.
 885 days ago by Venessa Borden  [send email] 0 Votes
We are paying members of pogo and they have very bad customer service. There games have issues big one in my research they have been having problems at least since 2001 as far as i have found. These issues all pertain to freezing games and getting booted. It is a pogo issue not u computers.
 872 days ago by Scout  [send email] 0 Votes
Have been trying to get pogo but it shuts down and restarts the computer and cant get java the aol has a problem.
 832 days ago by Fred A. Drew  [send email] 0 Votes
When i go to the games it always says check the yes and always trust for fast access. Where in the blazes is it??? Would be nice if it was on the page with the games. Most of my favorite games take too long to load, i don't have the time.

Advise smb!
 784 days ago by Joyce Andersen  [send email] 0 Votes
I was double billed $39.99 by Online Games Pogo. First on 6/27 and now, 9/10, both charged to my Visa card. I tried to contact them early today but they did not accept my password (which I use to play Pogo games) They said it was successfully sent but I have not received it.
How can I contact them about this overcharge?
 779 days ago by Laureen Post  [send email] 0 Votes
I have been a member of Club Pogo for years I do pay monthly. (Always pay on time or early) This week they tell me I no longer belong to the Club I have to rejoin. No way. I did nothing to warrant that. What is going on. I am a disabled window living in a nursing home and Club Pogo is my life line. Please look into this problem. Laureen Post (ravin29@aol.com). Also why isn't their a phone numder I can call and speak to a live person?
 778 days ago by Jacqueline A Kofoed  [send email] 0 Votes
I am trying to get my acct straightened out . My credit card has a new Exp date, thank you JK
 772 days ago by Cathy Burnette  [send email] 0 Votes
I was playing POGO with my mother and another player was rude and mean my mother and the other players somebody turned her in and they barred me and she is still on playing. Players in there say a lot more awful things then I did to her and they have not been barred. If they want to keep people from playing they should bar the people that do not people like her.
 765 days ago by Mary Ellis Keith  [send email] 0 Votes
I paid $39.99 to play free pogo games uninterupted. I can't even get to pogo games without it asking me to give my screen name and password. What is the deal with the pogo game site?
 760 days ago by June Martin  [send email] 0 Votes
I bought Bookworm when I was using aol and another computer, my former e-mail address was pixie58@aol.com. I was told that I had 3 renewals without charge. I have tried every way to get back the game--no success. My purchase information: Order No. POG072303 date Oct 2, 2003 My address 432 Manchester Dr.,
Chattanooga, Tn. 37415 Paid $24.99, Proof of Purchase:
fbb4dd2f82c62458f7fcb4f370a5718e... Do I think the company does what they tell customers... What do you think?
 653 days ago by Leon L. Smith  [send email] 0 Votes
I have a complaint. I won 226,380 Tokens. When I went to play Big Shot Roulette again I only had 10,000 Tokens. What happened to the other 216,380 Tokens? I have been robbed!!! I did not lose that many Tokens because I keep track of my Tokens so I will know how many I have. I want my Tokens back!! Can someone help me? I played hard to get that many Tokens. Please respond ASAP!!! I am very much disappointed at this time!!! I was enjoying the different games until I notice my Tokens were gone!! Pogo please reply ASAP!!
 653 days ago by Leon L. Smith  [send email] 0 Votes
Just to say thank-you. I got all of my Tokens back. I am very happy now. Now I will continue to play all of my favorite games. Thanks again.
 582 days ago by Yourangle575  [send email] 0 Votes
Alot of people that i chat with thinks that you should change the candies on sweet tooth. It is getting very boring to see the same ones over and over. It will make the game very exciting if you would change them once a week, to make the people wont to see what new candies is this week.
 575 days ago by Thomas  [send email] 0 Votes
hello if anyone can find out how fansites get secrets about new upcoming games and badges, please let me know at: grbillygunn2000@aim.com
 519 days ago by Mary E. Perry  [send email] 0 Votes
I was playing in a pogp club that had badges. I had over 100, 000 points. I was suddenly taken out of the club only to be put into another pogo club that I am not pleased to play in . I am registered in the other one, and can not get back in it.
 507 days ago by Carmela Amoroso  [send email] 0 Votes
I HAVE ASKED NOT TO CHARGEM MY VISA ACCT. AND I GET MY BILL TODAY JULY 1 AND THERE IT IS $43.44 FOR WHAT???????????PLEASE CREDIT MY ACCT. I AM CALLING MY VISA UP TO LET THEM HOLD THIS AMNT. I AM NOT PAYING THIS AMNT. I DONT WANT TO BE A MEMBER I HAVE TOLD YOU THIS MANY TIMES. THANK YOU
 498 days ago by Betty  [send email] 0 Votes
Today while playing in Mahjong, I noticed someone had won another jackpot and the winnings were doubled, meaning they were a member. Well my curiosity got the better of me, so I added this person to my friends list, and followed them into the room they were in.

When I got there, the room was in a buzz, Marilyn33C was not talking to anyone, and it showed this person as a watcher but when you sat at the table you could not see Marilyn33C. Hmmmm, gets stranger.

<b+*##*e to find out this person is not a member, but playing under a guest pass. Now how did they get the double jackpot, or did they get a jackpot at all. One of the other members who was mad, started checking out all the past winners from this week.

It's seems that NONE of them are members, but playing under gu!+!=^asses. So who are these people, do they exist, or is Pogo j#!=+#laying all of us as fools.

I have since emailed pogo to let them know we are onto them. One of the other players in that room is notifing the FBI. This is serious folks, Pogo takes our membership money and I will admit I have more then received my portion of fun from the cost.

But the big picture is that they tell us we have a chance to win this big Jackpot, which many of us could really use, and then we find out it is all a big huge LIE. I am not sure where to go from here, but I wanted to let all my friends in pogo to know what was going on.

So please send this to everyone on your list, who knows maybe we'll start winning those jackpots.

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