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PMIdentity.com Complaints - Unauthorized Charges

Review all PMIdentity.com complaints

PMIdentity.com

Posted: 2008-07-19 by Jacquie [send email]
Unauthorized Charges
Complaint Rating:  100 % with 2 votes
Company information:
Privacy Matters Identity
PO Box 5152
Des Plaines, Illinois
United States
Phone: 888.840.6301
privacymattersidentity.com

PMIdentity.com began taking unauthorized charges of $19.95 each month from my credit card. I had to call their toll free number, only to get an automated message, in order to cancel my "membership". Of course, in order to cancel I must know my "membership number" and key it in, or I need to key in my credit card number. I still have no idea how they gained access to my account number. I have sent a complaint to their website and threatened legal action if they don't reimburse, fully, the charges since April this year.
Comments United States Unauthorized Charges
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Comments

138 days ago by Jacquie [send email]
One added note - I just got this email response from the phone cancellation of "my membership":

"This email confirms that your membership in Privacy Matters Identity has been cancelled per your membership terms. Your cancellation confirmation number is 934642666-200xxxxx. You do not need to do anything else to cancel your membership.

We thank you for your interest in Privacy Matters Identity, and we hope your membership experience was a positive one.

If you have any comments or suggestions that might help us better serve our members, please feel free to email us at membersavings@privacymattersidentity.com.

Sincerely,
Privacy Matters Identity
Member Savings"

~~~~~~~~~~~~~~~~~~~~
In case any of you other victims of this scam want their email address...

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