Complaint Rating:

Company information:
Alfred Angelo
North Hills, McKnight Road
Pittsburgh, Pennsylvania
United States
Phone: 412.366.2014
alfredangelo.com

I have been in retailing & management for decades & have NEVER EVER heard of such non existent customer service as you will find at Alfred Angelo! It was the 4th time that I asked for a samples of the bridesmaids dresses before I ever got the correct one! Six weeks & hundreds of dollars later! Dresses in clover, given celedon 3 times! District Manager, Kim Benny, was standing there the whole time as I asked the manager, Annie how this could possible happen. Benny promised to phone on Wednesday ... that was five + weeks ago, no call. Left her messages, no call. I have called corporate in Florida 3 times & ... no one returns calls! THEY TAKE YOUR MONEY & FLIP YOU OFF LEAVING YOU WITH A CRAPPY PRODUCT FROM CHINA OR EVEN NOTHING! The mother of the groom had her dress ordered by the staff 3 sizes to small. $300 later & she nothing to wear! (On the "contract" that is the customer's fault too. It has been 3 weeks since that mistake & guess what? NO ONE CALLS BACK!!!