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2.2 51 Reviews

Playboy Enterprises Complaints Summary

16 Resolved
35 Unresolved
Our verdict: Engaging with Playboy Enterprises, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Playboy Enterprises reviews & complaints 51

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12:57 pm EDT
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Playboy Enterprises scam

I ordered a one day trial for $1 and then received two $40 charges on my credit card bill. When I called only days after the initial trial, they were extremely uncooperative, and claimed to have sent me an email with terms stating that if I didn't cancel I would be charged, and are flat out refusing to do anything to refund me. This a complete scam and I need to know who to talk to in order to get this resolved.

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3:06 pm EDT
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Playboy Enterprises breach of contract

I have paid Playboy Plus for 2 years subscription not 1.5 months, I am getting pretty pissed off as they aare pretty wealthy and I am not working as I have had major heart surgery and I have parkinsons disease? They are the ones that breached the contract. not me. I want to have something done, maybe a little extra money would not hurt? Thanks, Chris Sameshima

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10:35 am EDT
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Playboy Enterprises stop sending these magazines!

These magazines started showing up at our automotive shop and I can't seem to get them stopped. Does anyone have a phone number for them? Or suggestions on how to get them to stop?

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Southeast Minnesota
, US
Nov 20, 2012 4:32 pm EST

PEI is Playboy Enterprises Inc. I called the 800 number listed at the end of the Playboy magazine (for subscription related issues). Was told the magazine must be a complimentary issue. Was told to call Consumer Marketing Solutions at [protected]. Got voice mail and left a message. Hope someone returns my call! By the way, I am also getting Maxim magazine. Really would like both to stop as we have no use for either...both go straight into the trash...which costs ME money to dispose of!

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1:14 pm EDT
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Playboy Enterprises - magazine subscription

Someone is sending Playboy magazines to my home unsolicited. I have 2 teen sons and I do not want them reading that kind of magazine. And I refuse to pay for something that I did not ask for. Where did they get my name and address from because I want it removed and how can I prevent this from happening again. I have no idea who I need to contact to make deliveries stop.

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3:08 pm EDT
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Playboy Enterprises playboy manager scam edward valenciano aka dove

This pathetic loser is named "DOVE." He is a playboy manager of many girls in LA and Canada. His real name is Edward Valenciano. It is hard to get a picture of "DOVE" because he refuses to take ANY pictures whatsoever. This "playboy manager" SCAMS poor girls into modelling for him and he’ll put them in some crappy special editions playboy online BS piece of publicity. He manipulates all of them into having sex with him. Dove has all these insane rules about how none of his “girls” are allowed to have boyfriends, or talk to any men except him. Basically, he has a bunch of playboy models and DJ’s, gets them gigs and then takes all of their money. Edward Valenciano tricks poor girls into flying down to wherever he lives in hopes of them actually starting a career in playboy or DJ-ing. He’s the biggest JOKE of a manager there is out there! DOVE'S CAREER NEEDS TO BE OVER! This fake Playboy Manager is a SCAM and has no connections. You’d be better off submitting your pictures yourself, instead of letting himself cut himself a cheque.

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Rox310
, US
May 12, 2023 8:43 pm EDT

DOVE (Edward Valenciano) is an absolute disgusting, lying [censored] PREDATOR! He should be locked up for fraud for all the scams he's done. He lures unsuspecting young models and pressures them to have sex with him under the premise of being a manager to Playboy models, giving them a "break" in their career. The truth is he isn't connected or in the industry at all! He is a sick psycho preying on young women! Dove if you're reading this, just know that you have it all coming - karma is a [censored] and she is coming for you!

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Dove EDWARD VALENCIANO no canadian girls
Calgary, CA
Jan 18, 2023 1:16 pm EST

This freak, I wonder what happened to him after Colleen Shannon was doing time in the pen. He would call aka harass all hours of the night, blocking his number. So unprofessional, it was obvious he was just some goof acting like a clown. Trying to con pretty women, that given normal circumstances wouldn't give him time of day. At one point he was contacting Canadian Rochelle who had far outdone anything he could offer with Playboy.

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10:12 pm EDT
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Playboy Enterprises someone ordered a subscription in my name and had it sent to another address as a gift from me

Someone perpetrated fraud by signing my name to an order form to provide a gift to someone else. First of all the spelling of my last name is incorrect and the wrong address was given to the person it was sent to as a gift. I am tired of getting billing statements from Playboy. I have sent correspondence to this address, namely P.O. Box 2007, Harlan, IA. 51593 explaining to them I did not order this for another person. The person who is recieving this subscription is Timothy Keyes, whose actual address is 227 Stillwater Bridge Road, Schaghticoke, NY 12154 however, on the statement it states his address as 269 Stillwater Bridge Road, Schaghticoke, NY 12154. My last name is spelled incorrectly on the statement namely Guinalle, when in fact my last name is Guilianelle. I know someone did this as a prank and I really believe this person should be investigated and charged accordingly for using my name. I would like Playboy Magazine to stop sending me these statements. The Credit department person's name is T. Pesick. If i knew there phone number I would personally call and ask them to cease and desist sending me these statements. Please...can someone help me ?

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Andre Flowers
, US
May 15, 2018 11:31 am EDT

Can someone send me Playboy subscription to my address Andre Flowers 801 San Juan Road Apt 42 Sacramento CA 95834

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5:31 pm EST
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Playboy Enterprises never recieved magazine ordered or money back and can't reach anyone

I ordered Playboy for my husband for Christmas. I oredered it 8/19/2010 it cost me $57.00 and still haven't recieved it. I've reach a person twice and they said it was on its way. But of course that wasn't true. Now every time I call I get a recording, when I try to leave a message it clicks off and the phone goes dead. I'm very disappointed and will never order anything from a kid or adult at my door ever again. Never try and help anyone but yourself I guess. If I don't get some kind of closure soon I will turn it into the Better Business Bureau.

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Update by Amilove
Jan 07, 2011 5:48 pm EST

I'm sorry if you think I'm stupid but I was trying to help a kid out. Also my husband really wanted it. Thank you very much!

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deepakkumar070
, AE
Jan 07, 2011 9:55 pm EST

U r a dumbest wife anyone cud ever have ! U r ruining u r own marriage if u r buying playboy for u r husband.. What makes u think that the models are better than U ? Come on get a life and prove to u r self that u r the best ... U r husband didnt get married to u for u r body ...

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10:22 am EDT

Playboy Enterprises getting less magazines than you paid for on subsriptions

This complaint is about magazines ripping off their customers by short changing them on issues.

For example, Playboy now has 2 "double issues" a year now but these so called double issues only have about 20% more pages than their regular issues. Thye do have two centerfolds but only 4 other pages on each girl compared to the the 6 to 8 pages on the playmate that normally have.

Reader's Digest is even worse. They don't even say that they are a double issue they just put in December/January or June/July in small type on the contents page and hope that nobody notices that that they are sending out only 10 issues instead 12.

I called Reader's Digest to complain and they did extend my subscription to 14 months so that I would get 12 issues but I doubt if most people would do that.

If 2 disparate magazines such as Playboy and Reader's Digest are doing this than I would guess that other magazines are also giving customers less issues than they expect from a "monthly magazine".

This is obviously a rip off.

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Drake Colson
,
Aug 20, 2008 10:31 am EDT

First of all I should of looked this up before I sent in for it. lol
I sent payment of some time in the beginng of last month and to my seprise there is nothing in the mail at all. and its the middle of the month. they need to be visited in Harlan, IA 51593
wait until the mail runs there and have a talking to whom ever picks up the mail from that box. [censored] Scammer someone should take a cop with them and scare th [censored] out the person doing this.

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melissa goodwin
,
Dec 13, 2007 12:00 am EST

Same problem. I ordered a magazine in december 2017. Month after month I was told that the magazine was on back order (Huh?). Finally in october 2017 I was told that they do not contract with that publisher anymore-only to look on the mag4cheap website and they were still taking orders. I however did get a refund of $10 for a $26 order. I hate this company!

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The Champ
Fitchburg, US
Jan 06, 2012 12:05 pm EST
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Yeah I live in massachusetts, I got an offer out of the Maxim magazine for 12months for a dollar an issue. i sent in the dollar... i then recieved a bill for 16$ and change. i sent in a money order and recieved 1 magazine and havent seen another magazine. what do I do? sincerely, Nick Hewett

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allen dorn
Luck, US
Feb 20, 2009 3:25 pm EST

leroy demueles sent money order of $16.00 for a dvd and never recieved it along with 11 magizines

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allen dorn
Luck, US
Feb 20, 2009 3:23 pm EST

garry ridlet sent 16.00 for a dvd and never recieved it along with 11 magizines

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billy jo elder
,
Jun 21, 2008 5:39 am EDT

I got a magazine and subscriped to it for a year and u get a free gift. I have not got any thing not the free gift or the magazine, and I have got one bill. It said they have sent me two others and i have not got them .I would like to know I'm getting the magazine before I pay because like a year and a half ago my husband subscribed to u and he payed and we only got 3 magazines then they stopped coming so plz let me know whats goin on with it

Billy Jo Elder
1202 E 5th St
Sterling, IL 61081

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joe stritenberger
,
May 23, 2008 7:24 pm EDT

my complaint is i ordered playboy i finally got my mag and my free gift playboy"s NUDE celebrities the complaint is the CD is broken in 3 places it is unusable. i would like it replaced
Joe Stritenberger
PO box 5 Oakley ID
83346

THANK YOU

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11:41 pm EST
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Playboy Enterprises renewal without permission/notification

I ordered this magazine for an xmas gift for the bf. I intended for the subscription to expire when my other magazines had run out...I discovered a 18 dollar charge on my credit acct. I assumed it was an auto renewal. I wasnt too concerned, what has concerned me is that I like others who've posted...I had to find their number on my credit card statement- I havent called yet. I will be though. I had selected just one year when i purchased the magazine and thats what i had expected. It was $2 off from overdrafting (paydays!) I will not be ordering through playboy again.

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Gotchya
, US
Dec 16, 2009 12:02 am EST

Why do you think Hugh Heffner is a millionaire . . . it's not from having a bunch of people who have a 1 year membership. Anyway, whats wrong with letting your bf look at another years worth of snatch?

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11:29 pm EST
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Playboy Enterprises scam

they owe me a thousand bucks after i got them signups. i was waiting for the check but it never came. then now then cancelled my account. i was trying to contact their support but nobody's there. people, dont sell their site, its a scam.

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8:19 am EST
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Playboy Enterprises did not receive magazine

I paid for a subscription to Playboy back in August 2009. My husband has not received yet, it's November 2009. Very disappointed. We keep getting notices to renew. My check was cashed in August. I believe that is called stealing. That's a real slap in the face since my husband has been subscribing to the magazine for a very long time.

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7:17 pm EDT
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Playboy Enterprises false advertisment

12 Issues for $12.00 was mailing offer. Then billed at $15.96. That is a 33% increase over the advertised price. Would like to know what agency to contact to report this fraud. The ad came through postal deliver.

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Dan in NJ
Lodi, US
Jul 10, 2013 9:25 am EDT

Playboy did the same thing to me too. Flyer said $12 for 12 issues. Mail in the bottom part with a sticker to start. Bill came in for $15.96. I stil have a copy of the flyer showing the $12 rate. I called customer service [protected] to complain. Customer service told me that in small print on the part that was mailed in they disclose an additional $0.33 delivery charge per issue. I mentioned that I still had the top part of my flyer that clearly says $12 for 12 issues with no mention anywhere of the additonal charge. She mentioned that they do get lots of complaints about this. She was pleasant enough to cancel the subscription.

Keep in mind that the rate is for 12 issues - not one year. If they have a magazine that counts as a "double issue" (not sure how they get away with that) or any special issues, your subscription will end before 12 months.

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7:26 pm EDT
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Playboy Enterprises false subscription notice

I have received several of these past due notices over the past couple of months. As I was previous subsciber of the magazine, I was concern as I had never renewed my subscription and thus I shouldn't have a past due notice. I checked online and saw that this was a scam, but it was only originally back 2006. This is still going on in 2009. Time to shut this crook down again.

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bobtheman
, US
Aug 15, 2009 7:30 pm EDT

Were the titties not perky enough?

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7:41 pm EDT
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Playboy Enterprises playboy subscription charge

So I have a subscription to Playboy which is good until November. 7/7/09 is when Playboy sent me the automatic renewal notice. I received it after that date and today on the 22nd of July I called to cancel the renewal. On the letter it said "We will be charging the credit card that you provided us if you do not cancel by 08/04/09." The girl tells me that it can be cancelled but it appears my card was charged on the 22nd. Oh what do you know, that's today! How come they give me until the 8th but they are charging me 2 weeks early? So now I have to wait for the money to be refunded. I will never subscribe to a magazine again! They renew you and half of them don't even give you a number!

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lavgrl
Las Vegas, US
Jul 30, 2009 8:24 pm EDT
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I had the exact same thing happen to me! Thank god for your comment because the Playboy website gives you no phone number to call to cancel nor do they have a link that allows you to cancel online. Because of your complaint I looked into my credit card recent transactions and sure enough there was the $16.98 charge! The phone number next to the charge [protected] is for subscriber services (option 5 for magazine subscription customer service.) The representative I spoke with canceled my account and said my card would be credited back by the next billing cycle. I can't believe that I spent an hour searching their website for a cancelation link but had to get the info from another dissatisfied customer on a comment webpage. The one link that does say "Unsubscribe" on the Playboy website actually brings you to another page where they want you to buy something else! Unbelievable! The people who used to run Playboy would have NEVER have operated like this! I canceled my previous account a few years ago when it was under the old management and it was quick and easy. Hef must be devastated at how these people are ruining his magazine (which is now horrible) and his companies reputation.

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2:15 pm EDT
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Playboy Enterprises complaint ignored

I have enjoyed the Playboy Cyber Club as a yearly member since a couple of years ago. I renewed my membership last December. Besides that for the Playboy Cyber Club membership, however, I was surprised to find another charge on the credit card bill. Opening the Playboy Account Information page for checking my subscription information, I found myself registered as a Pbvideo member. I have never subscribed for it.

I wrote an email to the Playboy Cyber Club Customer Service to solve the problem on February 1, 2009 (Japan time). On February 3, I received emails from the Playboy Cyber Club Customer Service and the Pbvideo Member Services. They said that they were issuing me a refund, and that the credit had already been processed. I felt relieved to find that the problem had been solved. However, there is another story.

In the same February 3 email, Ms. X of the Playboy Cyber Club Customer Service told me to provide a new email address to login to protect my account from any other unauthorized changes. I provided her a new email address by email on February 4. But since then I cannot receive her response, and I cannot login to the Playboy Cyber Club with either username. Nor can I obtain a password. I asked her and the customer service, by email, what I should do, on February 5 and 6. Even now, I can receive no reply from her or the customer service.

Does anyone have an idea on what I can do from a Far Eastern country Japan?

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Playboy Enterprises subscription offer

Received an offer for a subscription. We don't allow this trash into our home! No phone number included to call and get our name off such a immoral business list!

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LeslieJ
, US
Jul 01, 2014 4:00 pm EDT

the same thing has happened to us - with no way of contacting the group that creates this trash to STOP delivering to our home! If anybody knows how to contact the publisher, PLEASE, let me know! This is offensive at best and just plain vulgar!

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Jennifer Lane
Round Rock, US
Mar 20, 2009 2:36 pm EDT

I too received a pornographic subcription offer from Playboy in my mailbox today with no phone number to call and request removal from their mailing list. I was so glad that I got the mail myself today instead of sending one of my children to get it! I called the US Postal Service and was told that you can apply for a "Listing and/or Prohibitory Order" with the postal service in order not to receive sexually oriented advertising in your mail. Just go to the postal service's website (www.usps.com) and search for Form 1500. The form has all the details of what to do to stop receiving obscene advertisements. I hope this information is helpful to you.

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5:16 pm EST
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Playboy Enterprises billed for magazines we never received threatening to turn us over to collections.

I have received another bill in the mail, from Charles Martin for Playboy. Stating there going to turn us over to collections, if we don't pay the balance of $15.96 on Magazines, we never have received. There is no telephone number on this bill, so your not able to contact anyone, to stop collections. We are not paying for a Magazine we did not receive or Subscribe to. I guess my next step, is to hire an Attorney to these fraudulent acts, against these people who are trying to scam us out of our hard earned moneys. Sincerely W. Siebenlist

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4:19 pm EST

Playboy Enterprises scam to get credit card charged

I was on a site Tagged, similar to a My Space, when someone wanted to be friends. Once we were friends he got me to chat on yahoo, showed me naked webcam, turned it off and asked if I would help vote for him on Playboy model. I was directed to this page http://tinyurl.com/4r2fae and the he told me the credit card was just for age verification. Upon further reading, I discovered that my card would be charged after 3 days for access to Best Porn Library, XXX Video Vault ("BPL" and "XXXVV"), or both. It said I authorized my information to be shared. Very scary...I am glad something inside said don't do this.

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Playboy Enterprises - customer service

Good day. my name is steven horvath i am 59, and have been purchasing Playboy since 1969. and i feel that you have become so big that you are forgetting the reason Playboy is such a conglomerat, ( us the people that support your mags.) For the last three years i have been promised a free celeb. CD and each time i pay, i have to follow up by writing thi...

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Playboy Enterprises - my name on their mailing list & soliciting subscription

The above company: Playboy, PO Box 5333; Harlan, IA [protected] (First Class Mail Permit No.47, Harlan, IA) They sent me a card to subscribe to Playboy Magazine. I do not want my name and address on their mailing list for pornographic materials. I do not know how they obtained my name and address, and it makes me uncomfortable to know that they obtained...

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