Complaint Rating:

Company information:
Planet Fitness
2101 North University Drive
Sunrise, Florida
United States
Phone: 954-839-5871
www.planetfitness.com

I hate that I ever signed up for a membership with this gym. Not only is the staff rude, they are liars. On 9/4/07, I called the gym to speak with the manager regarding my membership. I was told that the manager was on the other line and I could hold for him (J.J). While, I'm holding a young lady (Amy) claiming to be the assistant manager, answers the phone and tells me that he is not in the building anymore and she can't help me with any information. I was so upset it was unbelievable. I am trying to cancel my membership their without fees.