Complaint Rating:

Company information:
PlanetDVDStore
Florida
United States

I ordered the complete set of secret agent man aka danger man, which are 18 DVDs and marketed in the US. What i received was 13 pirated copies all bundled in paper sleeves in one large plastic case with hand labeled cd labels(eg 1, 2, 3. When confronted, Kathy from support desk mentioned and i quote
Please keep in mind an Official DVD Collection has never been released for this series and what you recxeived was a Collectors/Fan Version" which is guess is thier companies way of say illegally copied material.
The label on the outer case clearly states 18 DVDs but the Chinese pirate only included 13.
I havew the option after several e-mails of returning it to China registered mail at my expense to get a refund less their postage.
All in all, i get to pay twenty hard earned Americxan dollars for nothing but a cheap attempt on Planet DVD Store to make money selling inferior and illegal merchandise.