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PlaceSettings.com Complaints - ordered merchandise not received

Review all PlaceSettings.com complaints

PlaceSettings.com
Posted: 2008-01-03 by Thurston L. Gardner Jr. [send email]
ordered merchandise not received
Complaint Rating: 100 % with 2 votes
Company information:
placesettings.com
Matthews, North Carolina
United States
Phone: 704-847-6773
placesettings.com

I ordered a lenox placesetting from placesettings.com on july 3,2007. After repeated attempts to get my order I finally cancelled my order on November 30, 2007. I have not received my refund of $87.94 and I can't reach placesettings.com by phone or e-mail.
Comments United States E-Shopping
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More PlaceSettings.com complaints
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PlaceSettings.com - Crooks
PlaceSettings.com - Order #27070
PlaceSettings.com - SCAM
PlaceSettings.com - Fraud and scam
PlaceSettings.com - China Place settings ordered one year ago were never received
PlaceSettings.com - Refusal to refund!
PlaceSettings.com - Beware of this scam!

Comments

239 days ago by Ellenb [send email]
I placed an order with this horrible company on 11/24/07. They immediately billed my credit card for over $1,400... but like the other customers writting here, I received no communication, no merchandise - and when I cancelled the order in mid-December - NO REFUND!

I Googled "Placesettings fraud complaints" a few days ago and found out via the Charlotte, NC Better Business Bureau that Placesettings has been on their 2007 "worst businesses" list. The Charlotte Observer wrote an article about their rotten treatment of customers.

The company has TWO employees. A Mr. Robert J. Marossy is the owner. His e-mail is listed as: weeklytrader@aol.com.
Apparently the only way you'll get justice from this guy is via the BBB and/0r your credit card fraud department.
234 days ago by Harold E. Burchfield [send email]
I ordered Westchester by Lenox China Bread and Butter Plate

Cost $44.10

Shipping $7.50

Total $51.60

An answering machine answers but no return call from this company after several attempts. I want to cancel order. I charged on master card

Order # 29830
214 days ago by Lng [send email]
I ordered several sets of China that were supposed to come with free soup bowl. I got 3 of the 10 sets and NO bowls ever came. I had to call several times and they kept reassuring me that the china was on its way. Never came. Never got the bowls. Had to call my credit card company to cancel the charge for items I never received.
60 days ago by J Frackenpohl [send email]
I returned $300 of Lenox merchandise for credit to them at the end of April, 2008. They received it, and emailed me that they were giving me "house" credit for that amount.
Now they do not respond to my requests for a check payment to me for that merchandise to settle the account.

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