Complaint Rating:

Company information:
Planet DVD Store
United States
planetdvdstore.com

DO NOT ORDER FROM THIS COMPANY! The orders come from China. All of the DVDs are pirated. I ordered the complete Third Watch set and received the order approximately 30 days later, after I was sent an email stating that I would receive them in 9-12 days. The first few discs worked, but after going through a majority of them...half of them either didn't work or it looks like a camcorder was set up in front of TV while the show ran. The quality was poor and was a complete scam. There is no way to contact this company. They have a "Contact Us" link on their website, but I sent an "email" through the system and it states that I would receive a reply within 24 hrs. To this day I still have not received a reply. I ended up contacting my financial institution stating what happened and I received a credit back on my account for the money. About a month later I received another email from the company stating that they were re-shipping my order. That is when I tried to contact them asking why they were sending another order and haven't received a response yet. I beg anyone that even looks at their website. It is all a scam and a ripoff. Please save yourself the money and the trouble and just order what you are looking for through a legit website. The DVDs that I ordered only the first season is out now. The other 5 are not. That has to tel you something. Thank you.