Complaint Rating:

Company information:
BBVA Compass
United States
bbvacompass.com

Eeded to purchase a plant. Greenouse did ot take VISA. Sent me to BBVA/Compass. Entered my information. ATM said, "do you really only want $0.01? Tried to change it. Again and again. ATM repeated. I went into Bank. They said, "sorry ATM ate your card." You are up S__t creek. A Thousand miles from home. No gas, no food, ATM ate Card, and they say, "ATM is not ours. Someone else services it." They would not give me name or phone number. In effect, it was "Eat s__t. We're too big to mess with you!"

Really made my trip to the southwest a piece of crap!