Complaint Rating:

Company information:
PictureMe
United States
www.tellpictureme.com

My grandson went in on 7/12/2008 to take pictures. We were walk-ins and the employee behind the counter gave us the impression that she was not happy to see us. She told us the packets ranged from $60.00 to $90.00. When we turned to go we saw the special introductory offer for $7.99. She was not happy we saw it because that meant she would have to take pictures.

My daughter experience the same attitude from a different employee when she went to pick up the pictures on 7/24/2008.

Maybe you should do a secret shopper episode or have training session on customer assistance.