Complaint Rating:

I have Purched a 29" TV on 3month back from gaziyabad through Sushil Elect. Next day it showing some patch in the picture tube. I have complain to the dealer and he send next day some eng. to my house after that the problem showing same, Again I have comp. to the dealer that time he given me some service centre nos. to call directly. I have compalin directly to Shaibabad branch , Mr. lalit the incharge of the service centre send the same eng. to recatify the prob but the prob. as it is. So I told to Mr.lalit to kindly replace my Tv because its only one week older. but Mr. lalit told me to we can not change your but we change yout Picture Tube. then I have speak to Mr. Pnadey (Branch Mngr.) in gaziyabad he confirm me to change my Tv. after some time he left the Job. Then i called Lalit atleast change my Picture tube. last week he send some tech. with the Old Pictuer Tube. I confirm lalit abt this the old Picture tube ,but he this is the new one , AFTER CHANGE THE PICTUER TUBE THE PROBLEM SHOWING .

1. EVERY CORNER IN PT THE LOTS OF YELLOW & PINK PATCHES ARE SHOWING

2. SOMETIMES FULL SCREEN ARE SHOWING YELLOW.

3. CINEMASCOPE PICTURE ARE SHOWING NOT PROPER.

4. BRIGHTNESS IS TOO HIGH.

KINDLY SUGEST ME WAT SHOULD I DO WITH MY NEW TV. ITS BETER TO ME TO PURCHES THE SOME OLD TV. BECAUSE THE ORIGANALTY IS FINESHED IN TV.


DEALER SUSHIL ELECT. 0120 2633970

LALIT 9810887914

So dear I want to inform you before taking action against videocon. I will give this article in all leading newspapers and Iam forwarding this case to consumer court, be ready for that, otherwise it will spoil your company’s name and fame. Else replace MY TV.


Thanking You.

FARHAN KHAN
9810788476