Complaint Rating:

Company information:
Walmart
Galesburg, Illinois
United States
Phone: 309-342-6373
www.walmart.com

On 8/12/2008 I took my three grandchildren to WalMart to have photos taken. The girl Jeska was cordial enough, but not a first rate photographer. She is the one seeing the children through the lens and can tell if hair is out of place etc. One child had a clump of hair sticking out, another had a rooster tail. I did adjust clothing myself on the smallest of the children. I was told the photos would be ready on 9/03/2008. As I was leaving town to visit my mother and wanted to take photos along, I called on 9/01/2008 to see if they might perhaps be ready and was told by Jeska that they were not in yet.

The following day, on the 2nd, I left town and my husband received a call shortly after I left from WalMart informing him that the pictures were ready and had been sitting there for two weeks. Needless to say I was quite angry about this as now I will have to mail all the photos instead of being able to hand deliver them. This is my first and I can assure you my last experience with the WalMart Photo Studio.