Complaint Rating:

I have given my mobile nokia cdma -6265 for swap problem to nokia care center mumbai - m/s bright point on 17th may. Job no.: mum142881 my mobile number --9322265796. Till today 30th may 2007 there is no proper reply they are just delaying as parts is not available we can not say when we will able to give you back. As job sheet say that.

Estimated due - 25th may. How we can work without our mobile... They have given me loanable phone 2112 that i cannot use in my business meeting with overseas customer. I have called them at least 20 -25 times all executive are in meeting. And when we press them they give us call center number 08030303838 i spoke these people and they assured me within 48 hrs you will get reply.

They replied me when i called that you may get your mobile by 12th june as swap part is not available. 1 month for replacement??? These is service of nokia -- and these problem is with all people using these cdma 6265 mobile.

They are aware of these problem than to they don't keep spare parts. In these case what service we expect from these multinational company where there is no boss??

Regds,
Amit.