Complaint Rating:

Company information:
cricket
rogers ave
Fort Smith, Arkansas
United States

I have had cricket almost 6 yrs. I bought a razor when they came out and I loved it untill it kept going on and off by it self. So I took it back to cricket and had to pay another 85 dollars to get my insurance clame. But there wasn't any more razors in stock so they gave me a cra-zor which i thought was cool it was an upgrade but I was so wrong. I've had nothing but problems with it. I got it on Feb 13th and by Feb 18th it was messed up and I took it back to cricket and they told me because there was damage to the phone from dropping it I would have to pay another 85 dollars to get another one. I was pissed. I told them that was BS. They told me to take to this place next door and see what they say. The guy next door to the cricket store told me it was a flaw with the phone and I need another one. I took it back to cricket and told them what he said and it still cost me another 45 dollars to get another one. Cricket sucks and they don't know how to treat people and make them happy...I would not tell anyone to go get a cricket it is better to sign a contract and get great service than to go to cricket!!!