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Consumer Portfolio Services Complaints - phone etiquette and overall 4 company

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Consumer Portfolio Services

Posted: 2009-04-22 by   MS K
phone etiquette and overall 4 company
Complaint Rating:  100 % with 2 votes
Company information:
CPS
Irvine, California
United States
Phone: 800-979-0845

I would like to complain that the company CPS is very unprofessional and uses very unprofessional tactics to attempt to0 retrieve payments. I have a sick son @ home in which I miss alot of work for and fell back on a payment. They could not reach me and contacted my neighbors to have me call them. They have also called every person that knows me and my supervisor advising me to call them. The people their that you speak with have nasty attitudes and talk to you any kind of way... Very unprofessional. What makes them think that I am going to call them back if they act like that... UH NO!!! They are still waiting.
Comments United States Equipment Leasing & Financing
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 173 days ago by   Lucy 0 Votes
The dealership that I used to buy my car asked for relatives. I filled in out, not knowing that CPS would be calling them telling them my personal business, which they are not supposed to do. They have gone to such lengths as leaving messages on my voicemail about they have a tow truck driver on the way to the house to get the vehicle when I haven't even received a notice of repo yet. The ebonics used is purely unprofessional and they have alot to learn about customer service.

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