Complaint Rating:

Company information:
Wells Fargo Financial Bank
United States

I am 10 days behind on my payment and told them I would make a payment and gave them a date. I told them I would pay on that specific date because that is when my Social Security Check arrives. Every single day at 8:30 am and 5:30 pm they call me. When I tell the date and amount I will pay they laugh and tell me they will call me every day. I have delt with other credit card companys over 40 years and if I had emergencies and fell behind, they worked with me and didn't harass and humiliate me the way Wells Fargo has. I am a long time customer of Wells Fargo having taken out a second mortgage and a loan at seperate times, yet they harass me because I am 20 days late.