Complaint Rating:

Company information:
CVS Pharmacy
Whitsett, North Carolina
United States

Everytime I have gone to this pharmacy I have been disappointed by the pharmacy staff. My most recent disappointed was when I asked about the price of my rx ($17 & some change) the price was odd because I have insurance. The tech. ignored my questioned & continued to ring me up, I had to stop her & ask again; her reply was you will have to contact you insurance than she asked me to sign a paper I signed it but said I was not offered a chance to speak w/ the pharmacist and since signing the paper indicates that I am refusing to speak w/ a pharmacist this was odd, she first said I didn't let her finish (she said nothing after asking me to sign) than cont. to say that signing only indicated that I was picking up my rx. NOT ture, this is a pharmacy board requirement to ensure pts are offered a chance to be counseled. CVS EDUCATE YOUR TECHS AND STOP EMBRASSING PHARMACY.