Perkhidmatan Hup Yat
reviews and complaints

I used this contractor to change the float valve of the water tank.

The boss-Lai Kim Fen [protected]/+[protected] said change a good quality float valve for me so I paid a premium price to get durable product.

Unfortunately, not even until one month, the float valve is spoiled and can't stop the water anymore.

Due to the holiday season, I used more than two weeks to get the boss-Lai Kim Fen back to solve this issue.

The boss-Lai Kim Fen claimed that the leakage is caused by inherent installation problems of the float valve, so he changed the float valve position and said replace a entire new float valve for me.

After three months, the float valve is leaking again.

Due to loss of confidence and the boss-Lai Kim Fen & his partner-Hiaw Mei Kien +[protected] attitude are very bad, I used another plumber to change the float valve for me.

The plumber showed me the old float valve which is in very bad shape. It seems that the "high quality" float valve is in a very bad shape even only after few months of usage.

Please beware when using this company for aircon, water plumbing, rooftop, electrical service: Perkhidmatan Hup Yat

Handphone: Ah Lai 012-287644x
Evon 012-687204x
Office Tel: 03-4270 709x

I asked them to wash 1.5HP Inverter aircon. They said the RM160.00 price is all-in inclusive with gas (coolant), After they washed, they said already add 2 bar gas, need RM40 extra, so become RM200.

I was not happy with this, I called them, they said since when I promise to give you RM160 inclusive of gas? I said you told me this in telephone.

They didn't dismantle the aircon, they only wash the casing, and put chemical and splash the outdoor unit with water. less than 40 minutes in total.

I asked them why didn't you dismantle the aircon to wash? They said if always dismantle, the aircon is prone to malfunction. I told them many people outside also dismantle the aircon to wash. If only splash water like this, outside only collects RM100.00. He said I have my price standard. I told him this is not logic excuse.

The female boss said to me maybe you only use the aircon for first year, you dun have knowledge. I asked her, you see the aircon downstair, is it possible I only begin to use the aircon? or the first time I find people to wash aircon? She changed the topic.

The male boss said RM40 is small amount, I dun want to argue with you. I only collect you RM160 enough. I told him, this is not the money problem. This is related to whether it is logic or not.

You din dismantle the aircon, you refill 2 bars (This upstair aircon has only 1 year history) and then you charge me extra, before you said RM160 is all in unless the gas are almost all gone.

He said, dismantle the aircon to wash is antique method. He is using latest Singapore technology. In Malaysia rarely have people use. I said yaloh, rarely have people only splash the water and charge RM160.00.

I asked him, you only splash the water from outside is cleaner, or you dismantle it and splash it from everywhere is cleaner?

He said new technology is 100% same with dismantle method. Dismantle the aircon to do deep cleaning is sakai method. You dun know aircon. Many sakai outside also dun know aircon.

I said Yes, I dun know aircon, but I know market price.

He said he doesn't want to talk with me anymore. He said you pay RM160 and this is settled. I dun want to talk with you.

I said, boss, you cannot do business in this way. If like that, I wont give business to you anymore. He said you give me I also dun dare to accept lah. I have plenty of businesses to do. Very busy.
You only wash 1 aircon, not 100 aircons. This RM40 I give you.

Then the conversation ended.

This is typical bait and switch.

bait-and-switch
noun
the action (generally illegal) of advertising goods that are an apparent bargain, with the intention of substituting inferior or more expensive goods.
"a bait-and-switch scheme"