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Performance Health USA Complaints - Could not cancel product as advertised

Review all Performance Health USA complaints

Performance Health USA
Posted: 2008-06-12 by Bonnie Mcpeek [send email]
Could not cancel product as advertised
Complaint Rating: 0 % with 0 votes
Company information:
Performance Health Usa
pp.o. box 973po
United States
Phone: 606 432 3506
www.greenteaperformancehealthusa.com

I could not cancel further shipments after receiving initial shipment as advertised. I called customer service, and was assured further shipments would be canceled. I since have received yet another shipment and my checking account was debited.
Comments United States Diet Products
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More Performance Health USA complaints
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Performance Health USA - Unauthorized charges
Performance Health USA - Did not order but was sent a bottle
Performance Health USA - unauthorized charge
Performance Health USA - Sent & charged to me shipment not ordered
Performance Health USA - I was sent products with giving my permission to charge my credit care!
Performance Health USA - Returned item and no refund. Also charged credit card without authorization.
Performance Health USA - Bad service
Performance Health USA - I want my money back
Performance Health USA - GREEN TEA CAPSULES

Comments

175 days ago by Bonnie Mcpeek [send email]
strongly agree with complaints of others, this company is a complete rip off
49 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.

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