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Performance Health USA Complaints - Can't get ahold of anyone to cancel!

Review all Performance Health USA complaints

Performance Health USA

Posted: 2008-03-19 by Nancy Kowalski [send email]
Can't get ahold of anyone to cancel!
Complaint Rating:  93 % with 14 votes
Company information:
Performance Health USA
P.O. Box 971090
Orem, Utah
United States
www.greentea.performancehealthusa.com

I have not been able to contact anyone by e-mail to stop automatic delivery on the ultimate green tea capsules. I have tried sending an email. But it doesn't get to them, they don't give a phone number. As a matter of fact when I received my trial bottle of green tea capsules it didn't even have a invoice with it.That's when I knew it was a scam. Now the only thing I can do is have my credit card people fight this. I really wish there was a way to stop these scam artists. I got my trial offer off a advertisement for Ophra Winfrey. I'm sure she would be appalled at these people using her good name.
Comments United States Diet Products
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Comments

209 days ago by Jack Sidmon [send email]
I too was taken by this company. When I tried to cancel, the web address was' invalid. I too am taken this to my bank to dispute the charges. I also haven't recieved the bottle they charged me for.
207 days ago by Harriet Delmar [send email]
I have been trying to cancel this but unable to do so. Yet, it will let me order. As of this date 3/21/08 I am still trying to get this disregarded but unable to I will have to contact my credit card company to stop this scam.
191 days ago by Elwood Hogan [send email]
I submitted an order to Ultimate Green Tea by credit card on 3/17/08. Company was listed as PEERFORMANCE HEALTH USA, LLC. I received a reply the same day confirming mailing address with payment reference number 1864189. Three days later I received a call for this company wanting sell me other products which I declined. Since then I have received no product or communication. I have not received a statement form my credit card company but if I have been charged further action will have to be taken.
188 days ago by Bonnie Presley [send email]
i got a trail sample delivery to my home to try but i dont like it. ever month they send me a bottle and take money out of my bank account i tryed to stop them but i can get any to help me so im here in hope you can help .
188 days ago by Bonnie Presley [send email]
please if you can help me stop this . please email me
145 days ago by Donald Ratte [send email]
I ordered their sample bottle for $3.95 s&h and they sent it. Within the 10 day trial, I tried several times to cancel the subscription but the 'Unsuscribe 'button on their website never worked. I had to wait for my AMX credit card statement to arrive so I could get their phone number. We are now past the 10 day trial period. When I called they did cancel the subscription but would not issue a credit for the 2 other bottles that had already shipped at a price of $79.95 each. I had already returned the two other bottles back to sender. On a subsequent call to Performance, they confirmed that they rec'd the returned bottles but still would not issue a credit. The customer service dept. is outsourced and they cannot issue credits. They act like a brick wall between the customer and the company. We simply cannot contact the company. They are very knowledable on how to rip-off the public. American Express is now researching my complaint, but in their initial written reply, they were not able to remove the charges from my card. I had to call again to reopen the case and provide more details and I am now waiting for another reply. If AMX cannot figure out that this company runs a scam, I will cancel my card immediately.

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