Complaint Rating:

Company information:
Perfect Travel Promotions
1500 Beville Rd, Suite 606-163
Daytona Beach, Florida
United States
Phone: 888-723-3150 or 386-239-3070
ptppromotions.com

Last year I rec'd a 4 day/3 night Las Vegas vacation gift certificate from a Bank for opening up a checking acct. The vacation gift certificate is from Perfect Travel Promtions entitling 2 people to (3) night's hotel accommodations in Las Vegas. On 05/07/08, I mailed in my reservation form along with my $100 refundable booking deposit requesting an arrival date of 07/16/08 or 07/30/08 and have yet to hear from PTP. I have left several messages or a correspondence with status of my vacation request with no return calls. Today is 07/17/08 and my first arrival date was 07/16/08. According to PTP's terms and conditions, quoting verbatim, (you may cancel this contract without any penalty or obligation within 30 days from the date of purchase or receipt of the vacation certificate, whichever occurs later). I don't understand why my check was cashed 2 weeks after it was mailed but yet, I have not received a response from PTP or a return call.