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Ashley Furniture Complaints - PEELING LEATHER RECLINER

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Ashley Furniture
Posted: 2008-12-08 by   Neha
PEELING LEATHER RECLINER
Complaint Rating: 100 % with 1 votes
Company information:
Georgia
United States

I purchased furniture worth $ 5000 from ASHLEY FURNITURE last year as well as 5 YR EXTENDED WARRANTY. Everything seemed fine till my leather recliner started peeling a few months ago. From then started my ORDEAL with the furniture Company. Since it is over a year it is out of manufacturers warranty as per them. But I have extended warranty, which according them does not cover this particular defect. I have been to the store and calling the customer service but no one is helping me out. I am getting ready to launch a complaint with the BBB.
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