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Publishers Clearing House / PCH.com

Publishers Clearing House / PCH.com review: unable to redeem tokens 105

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12:16 pm EDT
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I am unable to redeem tokens on games I play at PCH. It keeps telling me I am not a US citizen. Please fix this problem.

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105 comments
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daspence3
Virginia Beach, US
Mar 18, 2012 7:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You need to go into your personal info on pch and change your country. It has happened to me before and for some reason if you have computer problems it messes with alot of personal info. Check it out it's a easy fix you can do yourself

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whited
Perry, US
Mar 18, 2012 1:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

why do PCH games shutdown so much. it has happened three times in two hours and it seems to happened for 3 or 4 months.

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leepers
Buffalo, US
Sep 16, 2011 3:07 pm EDT

When I attempt to change my cookies, (someone/some persons did something to my ability to properly play 3-Point Shoot-Out) I am unable to play my favorite games; 3-Point Shoot-Out, Word Search and Crossword. I am not computer savvy at all. I am using a HP Pavilion dv-1450 us Notebook PC--Windows 7, I believe. Every time I play 3-Point Shoot-Out, a host of interferences? occur; such as, slowing the movement of the basket, a visible horizontal/vertical line appears when I shoot the ball, the ball will spit out of basket when I shoot it, a don't enter icon will occasionally appear, which prevents me from shooting (can't even pick the ball up). There are a few other interruptions also, but these are the most problematic, at this time. It is obvious that someone/some persons don't want me playing nor doing well in this game. I had read somewhere that only the host can do these things, but I would not be surprised if some savvy hacker or some knowledgeable computer geek is doing these things. It's very frustating and sad. Oh, also when I try to leave a 5-word comment in the game, it dissapears (every once in a while my comment will be displayed), which again makes me wonder if the host of the game site is doing these things to my game. I truly hope that this can be resolved. I love PCHgames, eventhough PCHgames gamers/host don't/doesn't seem to love me.:(((

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lasyis2be
Placerville, US
Jul 30, 2011 6:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i'v been playing pch games for some time and every time i try to redeem my tokens, it says i'm not a us citizen. please fix this...

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KEN APKING
Cincinnati, US
Jun 07, 2011 3:10 am EDT

kjapking@fuse.net can not get to his two favorite games - BACKGAMON AND MULTIPLE POOL WHAT CAN HE DO TO GET TO THOSE GAMES THANK U

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tomwoods
Newton Falls, US
Jun 04, 2011 1:37 am EDT

game wont let me log onto the site!

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Susie Newman
Pensacola, US
Mar 29, 2011 4:15 pm EDT

This could very well be false advertisement.

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Susie Newman
Pensacola, US
Mar 29, 2011 4:14 pm EDT

I just tried to redeem some tokens and was told I was not a citizen of the US. Come on! Who is running this show. Get it together, folks or you might be in heap trouble.

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shakeysue
Thornville, US
Mar 13, 2011 4:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

How do I go about redeming my tokens?

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shakeysue
Thornville, US
Mar 13, 2011 4:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

will not let me set up my account with my personal info to redem tokens. whats up with this? shakeysue 3-13-11

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rlshirley
Newton, US
Mar 08, 2011 1:30 am EST

i would like to know how some one bid 200 entries on 500.00 walmart gift card won when i had 400 entries. this really sucks. play games for fun, but this really sucks. pch games is not playing fair. you need to either get it right or give back tokens.

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rehab cook
laverkin, US
Mar 02, 2011 3:32 pm EST

What happened to the winner of contest 1830, one mil a year for life, Feb 28th drawing. I can find no info any where as to who won, its just disappeared ? march 2nd.

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Sie
N. F. M., US
Feb 27, 2011 4:12 pm EST

You got to go to your profile such as your personal info to fix the problem. Once you put in your name & address. country than you can redeam your tokens. SEP USA

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fatso629
Fresh Meadows, US
Feb 24, 2011 1:35 am EST

there are to many reshuttles in one level & the game
keeps freezing up.

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fatso629
Fresh Meadows, US
Feb 24, 2011 1:33 am EST

there are to many reshuttles in one level
fatso629, lyna629@nyc.rr.com

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daspence3
Virginia Beach, US
Feb 12, 2011 1:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

I also am unable to redeem my tokens. I first was given a reply that I did not have enough tokens. I have over 200, 000. The second message told me that I was not a US citizen. I was born and raised here and most likely die here. This is too funny

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marie1300
Bronx, US
Jan 21, 2011 3:06 pm EST

i have been playing for yrs and i have seen my token which they should of been more then 2000 every time i play token are not issue on my account why today i won on the wheel 1000 can reedeen none of my token cause it say i dont have enought please take care of this matter cause alot of people already thinking this is fraud advertisment

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princess1418
Rocky Mount, US
Jan 02, 2011 3:39 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i have not been able to sign for about six months no mater what i do it will not allow gives a a message email and password do not match.

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princess1418
Rocky Mount, US
Jan 02, 2011 3:37 pm EST
Verified customer This comment was posted by a verified customer. Learn more

mitchell23@embarqmail.com. i have not been able to sign in on my account for about 6 months i do not even try anymore i send for password t still will not take it.i try to set up another accoun it tells me to use another email.

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Addisyn Lane
, US
Dec 03, 2010 12:54 am EST

I had to go to my account and edit my info to include my country and birthdate then it worked for me

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jjohn68
, US
Dec 01, 2010 1:07 pm EST

i am told i am not 18 years old

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ddll
McMinnville, US
Oct 14, 2010 9:50 pm EDT

not a complaint I WOOD JUST LIKE TO NOW HOW TO REDEEM MY TOKENS TO USE THEN FOR GIFT CARDS
131.000 TOKENS i LIKE YOUR GAMES AND PCH.COM JUST NEED HELP WITH FINDING HOW TO DO THIS

THANK YOU PLEASE HELP ME Diana Lawson dede44@blomand.net

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ddll
McMinnville, US
Oct 14, 2010 9:33 pm EDT

unable to redem tokens it tell me I, am not of age I well over the age of 18 Iam 66 years of age and it sad I need to log in with pch.com I have done this several times dede44@blomand.net. Ihave over 131, 546 tokins to redeem

please let me know how to fix this problem

thank you
DIANA lawson

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kholi
Pfafftown, US
Feb 23, 2010 8:55 pm EST

Every time I try to redeem my tokens it say i am not a resident of the USA .

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alicejjj
Newberry, US
Feb 13, 2010 2:43 am EST

GO to your account page and make sure to check usa in your account information...You can find most answers on the FAQ at the bottom of the page. Just scroll to bottom of game page and click on FAQ.