Complaint Rating:

I have made a payment os Rs 3000.00 Cash in Madurai Branch for my Credit Card. But that payment was not reflected in my Card Account. So the Customer Care Guys asked me to send a fax for Requesting to revert the cash with the Challan Copy ans so i send the fax and confirmed with those guys whether they received the Fax also. They confirmed that the amount will be reverted within two working days but still its not reflected and now i contacted the customer care guys and asked about the request raised by me and now they told that to resend the Fax once again and it was totally frustrating me.