Complaint Rating:

Company information:
PayDay Loan
p.o box 19074
United States
Phone: 813-532-9551

On May 2008, I went to payday loan service and i did not use my regions bank account number... however my Regions bank account has been charged several times in the amounts of $31.98 $165.00 $2.95 $7.90 and on and on starting May 3, 2008 thru present. (these are just some of the amounts that were use... I had it cancel today not knowing that this was occurring... I did not ask for this service and i had to hold on for customer service today 5/20/08 for 30 minutes just to get a cancellation for something i never ordered. My regions bank account which is a joint account with Mrs. Marilynn k Lee is very overdrawn..and she is not happy with this because of this service withdrawing from our joint account together!!! I called this morning and gave them this information and Ms. Murel cust serv rep gave me this cancellation reference number: #2448143. She said that you will return all of the overdraft and nsf to my savings /checking account at make sure you also put back the overdrawn funds into this account as well into "Regions bank immediate once I do this request today May 20, 2008. I was told it could take up to 24 hrs. and i must have my account back to normal standard. Before this happen there was a small amount of $17.96 in this account and I expect this to be back to the total when you are done crediting my account back to what was wrongfully done to it!!! This is been a terrible experience and I never want to endure this again...

Mrs lee and myself will be going to Regions today to let them know about this horrible ordeal that has occurred with out our acknowledgment!!!

SIncerely Ms. Chasmin M. Johnigan,
May 20, 2008.