Complaint Rating:

Company information:
PATRICIA'S HAIR SALON http://nychairsalon.com/
New York
United States
http://nychairsalon.com/

Patricia's website advertised hair on hair extensions. I called and she said to come in for a consultation, saying that her salon was closed that day and that i should go to her house. I got to her house in Astoria Queens (NY), was waked in by a housekeeper into a small basement with 1 shampoo chair, and another chair where a client was sitting. She said she couldnt do the hair on hair and tried to sell me some other system. I asked for something almost invisible ... she said she could order extensions for me for the next day, which would cost me around $600 . she requested a $280 deposit. I gave her my card, which she went to process in another room and came back with a folder full of brochures saying my receipts were in there. she had me sign a policy agreement stating cancellation within 24 hours or a cancellation fee of 10% the amount would be charged.
I left a little uneasy about the place not being a physical hair salon. My appt was for the next day, strangely again at the same location (I still wonder if she does have a real hair salon at the other location), I got home and checked my account online to find that THE THIEF charged my card 2, 800.00 instead of $280. I called her yelling and told her to refund me and that I wouldnt be coming the next day. she refused to refund me and said it was too late to cancel.

I called Visa and disputed the charge, they gave me a temporary credit but 30 days later I found out she submitted to them a signed slip and receipt supposedly signed by me.

I actually never got my receipts in the folder she gave me ( all it had was brochures). I disputed her contentions and visa re-investigated. I filed a police report for fraud, contacted the NY Attorney General's office, as well as consumer affairs.

The bank got back to me 90 days later saying they couldnt do anything as she refused to give the money back and provided documents. they have since taken the money out of my account and the THIEF got away witn $2800 of my money, although I have never received a SERVICE or HAIR EXTENSIONS from her.

I will be taking her to court but wanted to make sure that everyone out there is AWARE. PATRICIA's Hair Salon from ASTORIA QUEENS NY is a SCAMMER and will ripp you off. BEWARE !!!