Complaint Rating:

Company information:
Tata Indicom Broadband
India
www.tataindicombroadband.com

I have been a customer of Tata Indicom Broadband for last 2.5 years now. First of all I was having this Connection at my Old house, But than I shifted to new House & requested them to shift my Connection. This people were not ready to shift my Connection but when I applied for new Connection this people came running for it & gave it.

Like its said Necessity is mother of invention. I took a new connection on 13th, april, 2008 & this time its a cable T1 kind of connection without any Router/Modem, I should say direct cable to my Computer. The day from which I took connection problems started. Every 3rd day Internet is not up I have to call 60607070 wraith 30 minutes to only hear your issue would be resolve in 24 hours & I bet I have to call them again next day than luckily might get resolved but I promise would work only for 2 days. Little do they realize that I need internet so that my Parents can talk with my sister abroad. They have charged me about Rs.4, 200/- for 6 months. This is worst service I have ever seen in my life. Currently Complaint no is 6013744 which they have been addressing for last 2 days.

Even the phone no of Nodal officer mentioned on site which is - 9225611516 doesn't work. I have mailed them today & hope to get some response from them. The problem lies in that this service is managed by Tata & ICC which makes it worse.

Its my Humble request to PEOPLE out there not to go for Tata Communications internet as its sheer waste of your money & precious time.

Regards,
Atit Shah.