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1.8 20 Reviews

PandaResearch Complaints Summary

4 Resolved
16 Unresolved
Our verdict: When using services from PandaResearch with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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1:50 pm EDT
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PandaResearch No one answers the phone

Called several times - no one answers. Spend months trying to get to $30 and then I find out it is a scam. I earned that money and i need that money. Was doing surveys to earn money so I can have a Christmas this year. Everone knows I'm poor but I am still ashamed year after year to give nothing to my family. Thought this year would be different. Through my efforts I will have nothing to show. I already don't want to get out of bed because of depression and a broken back.

Why would they be so mean as to do this to people?

Desired outcome: PUT MY $30 IN MY PAYPAL ACCOUNT THAT I SET UP FOR THIS PAYMENT.

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4:37 am EDT

PandaResearch Panda research

I paid $47 to an offer on panda research website. I was supposed to receive $47 sent to my panda research account for completing the offer. Which I did complete the offer. And I have a receipt sent to my e-mail from when I paid the $47. But I have e-mailed panda research support tickets on panda research 7 times in 2 months. I have provided proof screenshots of the $47 receipt to panda research support of the payment . And I have Not received any reply from panda research at all. Not 1 time has panda research e-mailed me back. My panda research account was supposed to receive the $47 within 30 days. It has bee nore than 60 days. And I still have not received the $47 that panda research owes me.

Desired outcome: I want my $47 put into my panda research account.

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Update by John Doe 3000
Apr 24, 2023 4:48 am EDT

Here is a proof screenshot of my payment receipt. That I received from my payment to panda research offer. But I was supposed to receive $47 back in my panda research account. But I have never received it in my panda research account.

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11:06 pm EDT
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PandaResearch Unpaid survey since 2017

HI, my name s lizeth christensen i've doing the survey since 2017 until now, and my balance s 181.20 but the problem s only a few survey they approve and the others show in view; i want to know why you guys dont approve the others, im doing something wrong or i guess this surveys r a fake (scam); i wanna know when you gonna send my payment, let me know pls or send a msg [protected]@gmail.com ; thanks.

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Is PandaResearch legit?

Our verdict: Complaints Board rates PandaResearch highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 20% resolution rate for complaints about PandaResearch raises questions. Diligently reviewing PandaResearch's client feedback and resolution practices is recommended for those considering PandaResearch's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

PandaResearch earns 84% level of Trustworthiness

Excellent Trust Notice: PandaResearch near-perfect at 84% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for PandaResearch. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Pandaresearch.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Pandaresearch.com you are considering visiting, which is associated with PandaResearch, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

PandaResearch website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • PandaResearch has been found to only resolve 20% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • PandaResearch's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
  • PandaResearch protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to PandaResearch. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:56 pm EDT

PandaResearch Never received payment of $156 for surveys taken in 2018

Never received payment of $156 for surveys taken in 2018

Desired outcome: To get paid for my time and opionions

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1:28 am EST
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PandaResearch Non payment

I have over $265 in completed surveys. Most of which I paid out of pocket for since 2017. Two have been approved and the rest absolutely nothing! Over four years! RIDICULOUS .
Candi Stricker
[protected]@gmail.com

Desired outcome: My payment

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12:29 pm EST

PandaResearch payment

I sent a complaint and wondered who I could contact in your office that might help me get my payment from Panda Research. They owe me $151 and I have like $5 approved after doing all the work. This was very upsetting I was just getting started doing surveys and mystery shopping. It doesn't take long to figure out which companies are the best to work for and the ones to avoid. I can be reached at [protected]@gmail.com.

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8:46 am EST

PandaResearch payment due

I completed 27 surveys from September 10, 2018, until November 4, 2018. It is now a month after my last survey was done and they owe me $151.03 and a mere $5.08 has been approved but that isn't enough to request a payment. I have e-mailed at least 5 times to try and resolve this issue and to date I have no response. I am asking for your assistance to make this right. I would never have wasted my time if I was getting paid to do it. I have plenty of other work and could have perfomed jobs and gotten paid.

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2:04 pm EDT

PandaResearch payment for surveys

I have completed over 75+ survey's, to which I have sent proof of all to the company. I also jumped thru all of their "proverbial hoops" in regard to each survey. I submitted several tickets/messages to them regarding this issue, where I claimed the priority level was "high", only to go back and see that it was changed by someone on their side as "low"

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Anna Sabia
, US
Oct 04, 2018 1:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been sending emails or tickets to try to receive my 2nd $50.00 payout. I have had no luck and i am also one of the ones that did not get a verification call. If someone woild help me fing their phone number i would greatly appreciate it. I have been waiting since 5-10-18.

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8:46 pm EDT
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PandaResearch having my phone's approved yet and it's been a week

Lunsford I have over $100 in funds and only $3 have been approved $97 have been verified and I still have not been able to get any money off I would like to know why my funds have not been approved you say one or two days but it's been over a week and I cannot figure it out so you can email me at [protected]@gmail.com I would like to get this resolved and be able to get to my funds so I can be paid for the time I've spent. are y'all just trying to scam me and not pay me at all so that's what it feels like

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1:30 pm EST

PandaResearch Non payment for survey

Panda research is a scam! I have competed 120$ in surveys and have only been approved for 25$.This is all I've gotten in 3 yrs plus. I keep sending tickets ...because that's the ONLY way you can. But I completed a survey to sign up with another survey company to get paid. I completely followed directions. I keep getting ticket replies asking for screenshot proving I signed up. I've done that 6 times and panda keeps telling me I didn't send screenshot where I ordered the product.THE SURVEY WAS NOT TO ORDER A PRODUCT. I even sent them screen shot of their directive for survey. I still have not gotten credit. They are a scam and I believe have no intention of paying me. I don't understand why you can't communicate with a real person. I don't understand how you can follow directions clearly and still not get paid. Can you explain panda research?

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4:15 pm EDT

PandaResearch Doing surveys

I've done several surveys over a 1 year period and the amount is over $205.00.and have never received any form of payment. They said they go through Harris polls for payments.I've never been paid by them or through them, I would like my money.

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3:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PandaResearch Surveys And Research

My name is Maduka Anyaogu.I have been in panda research surveys and research in a month now.I earned a little 230usd in 2wks bt 2 weeks now I have not been paid into my panda account and I don't kw why. I have to be notified on why this is so because I love the surveys I do in this company. Thanks Yours sincerely, Maduka Anyaogu.

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9:24 pm EDT

PandaResearch Online surveys - scam

Panda research online surveys is a complete scam and something should be done they have you completing all these surveys for nothingand all up all thoe sells and you cant even hit the get paid button i have over 4 hundred dollars.They say you cant get paid unless you 50 but i have more then that i took the time to do the surveys and i want to get paid is there anyway we can get a lawyer involved

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7:26 am EDT

PandaResearch This company is absolutely untrustworthy

I've been a member of Panda Research for almost 6 years. I've paid my own money and completed every step I was told to complete to earn my keep with their service. For about a month now, I've been fighting tooth and nail to receive my $50 check from them. I was even told by one of their service representatives that the check is on its way and has been approved. After checking the mail box day in and day out, I finally contacted them and was told that the manager has declined my payments because my money has been sitting in the account too long. All that hard work, for nothing. Instead, I'm left defenseless and regretting ever signing up with them. For years, their sketchy surveys have redirected me to websites that have left my computer with malware and my email account with more spam than I'll ever know what to do with - some of which cannot be unsubscribed from. My privacy has been violated and, in this surveyor's opinion, this company is absolutely untrustworthy. If you want to make money from legitimate services, I recommend Amazon's Mechanical Turk or Global Test Market. I just hope that someone is reading this right now and can back out of Panda Research before it's too late.

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jaxsterjoe
Columbia, US
May 19, 2013 8:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I fulfilled my end of their terms and conditions and amassed $50 in approved earnings. You have to wait 30 days after you request payment for the funds to be released to you. 30 days came and passed and I received nothing. I contacted them 4 times about this with no response. Save yourself the hastle and do not do business with this company.

ComplaintsBoard
S
11:19 am EDT

PandaResearch Survey scam

Years ago I got suckered into completing surveys for money by Panda Research (www.pandaresearch.com). When I was ready to cash in and receive my payment they stopped answering my email. I then reported them to the better business bureau of Chicago and they where able to contact the website owner and inform them of the wrong-doing that they where commiting and actually got them to pay me my balance that I earned which was a shock to me! If anyone has not gotten paid by this ripp of scam site I suggest reporting them to the better business bureau. After a bunch of attempts I finally got paid because they where forced to by law. Do not ever try to earn money through surveys, they are all scams I don't care what people say. Panda Research you suck! Here is Panda Researches contact info.
Click Here to Tell Your Friends about Zses.com
Zses.com's Review of Panda Research

This site is free to join and all the sites listed on Zses.com are free to
participate in. Panda Research tries to fool you into thinking they are a paid
survey site, but they really aren't. They send you "surveys" to your email
address, but the only way to receive money is if you buy the product at the
end of their survey. Plus we have read some pretty bad things about this
site on the Internet. Many people complain that Panda Research has never
paid them, and that they don't respond to emails if you have a problem with
receiving payment.

Our rating is from 1 to 5, 1 being the lowest and 5 the highest.
Our rating is based on these factors:

* How many surveys we receive from a company a week.
* How much we get earn per survey.
* How quickly we receive payment.

We gave Panda Research a 1
Our Reason:
Panda Research is a big waste of time don't bother joining them.

Click here to see our list of of real surveys sites that pay.

Company Contact Information:
Address: A&A Marketing Inc
1477 E Winslowe dr, 102
Palatine, IL
60074
US
Phone Number: [protected]
Email: [protected]@pandaresearch.com

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1:45 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PandaResearch Non Payment OF completed Surveys

I completed the CableTV Survey and was Promised I would Recieve 75 Dollars Once Completed. Now I have been givin the RUN-AROUND, about them tryin to verify the completion. I have done every thing they asked me to do forward and backwards, but they still come up wit excuses! They are a SCAM and everyone who has been SCAMED by them need to get together and file a CLASS ACTION LAWSUIT AGAINST THIS PANDA RESEARCH!

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Valariedsampson
, US
Jul 10, 2018 2:08 pm EDT

I completely agree with you. However, the wording that is used on most of the websites (Panda, Inbox, etc) say that they are not liable if they don't pay us.

ComplaintsBoard
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2:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PandaResearch Relentless spamming

Call me a sucker, I went to Panda Research website, lured by the possibility of getting paid for taking surveys...then had 2nd thoughts immediately after taking the 1st survey and unsubscribed. Started receiving unsolicited emails within minutes and they haven't stopped yet, have been unsubscribing non-stop all day. The telemarketers started calling at 8:00 am (I had logged onto Panda research at about 11:30 pm the night before for about 15 minutes). It's amazing how much aggravation they can cause from such a short period of online contact. I'm an old person who only recently purchaed a computer and I am learning my lesson!

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The complaint has been investigated and resolved to the customer’s satisfaction.

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11:31 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

PandaResearch - Non payment, Scam Operation

This company is a total scam! I started completing surveys for them, and they were approving monies left and right. Then all of a sudden, they quit approving amounts before I reached the $50.00, which is the minimum you must have to request payment. When I tried to contact them, they said that I did not complete the requirements, which I know is B.S. Thi...

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5:08 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

PandaResearch lies, deciet,failure to pay

filled out surveys and met all requirements, next time i tried to access my account they wouldnt accept my pass word, said they would email new password, still waiting, after reading up on this site i have decided that it is a total scam.

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grady murphy
Hephzibah, US
Apr 06, 2011 5:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

keep trying to put my info into panda reserach.an they say its invaild.how can you do the surveys if you cant get in. they said they would email me an still waiting

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naana#14
Nashua, US
Oct 21, 2009 8:20 pm EDT

Is there any recourse ? I asked for my money back in March 2009 and got a verifaction f=phone call eventually and still have not received my money.. They did answer my email and said no one was home... Not true I have caller ID and no who calls at all times. I believe they just don't want to pay?
Does anyone have a way to get them to pay and if not who can we contact, official etc to turn them in for keeping our money
Gloria

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12:00 am EST

PandaResearch No payment for completed surveys!

I've completed several surveys totaling up to over $1,000.00 and was only approved for $40.00 and can not even get paid for these because you have to be approved for $100.00 to be able to get paid. This is a total scam and needs to be shut down. They are wasting peoples time, etc. Most of the surveys that I completed stated that you would still be paid for the survey and could cancel at anytime.

I have sent several emails to Panda Research but of course no response as to if I can even get paid the $40.00 that I was approved for.

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donwhooper
Franklin, US
Apr 19, 2023 4:50 pm EDT

The website sends you to a phone number [protected], to verify ID and receive payment. However the call is never answered. An automated voice system keeps you on hold for 15 minutes then says no one is available and hangs up on you. It’s happened over and over, at different times of the day.

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Michael Lhevan
, US
Mar 11, 2023 9:11 pm EST

Panda Research seems to be a scam that wants to destroy people's time. I put in a lot of time to get a lousy $30 payout to PayPal and so far nothing has been approved. I have used a few survey sites and they all pay when you reach the mark to cash out, what is Panda Research's problem? Are they legit?

lhevan@hotmail.com

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Lucy_Pal
, US
Aug 08, 2019 7:18 pm EDT

I'm not happy with pandaresearch.com at all. I have taken several surveys and my balance right now is $124.95 but it never gets approved for me to get paid. The minimum required $50.00 have come a long time ago. Now I'm not able to reach them at all. I continue to receive emails with new survey offers but the payment never gets approved for me.
This is what I'm seeing now:
Accumulated:
(*Includes Pending) $124.95
Approved Balance Remaining in Your Account: $0.0
You don't have sufficient amount approved in your account to get paid.

Can someone please explain this to me and what do I have to do to get paid by pandaresearch.com ?

Thank you for any help or suggestions.

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Christal Whitsel
, US
Nov 11, 2018 4:54 am EST

I did everything that i was told to do and its been 2 weeks and i still havent gotten my money from them I am thinking that this site is a scam

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Cougar20162005
, US
Apr 02, 2016 4:59 pm EDT

I have been working for panda research for about two months now and i requested payment from them and have not got paid yet what should i do if they refuse to pay me for all the work i have done

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casey55
Houston, US
Apr 12, 2011 10:58 pm EDT

We would like to help this member understand how the program works, but there is no information provided to look up the member's account. If you can provide an email address so we can further assist the member.

The minimum payout threshold of $50. must be in “Approved” status before you can request a payment.
You can view all of your surveys status in the "Account Status" tab.

We will carry your forwarding balance, until you have reached the minimum payout threshold of $50. in an Approved status. Once you have reached $50. In Approved status, the “Get Paid” button will be activated in the "Account Status" tab. Once you click on the get paid button, our support team will contact you to verify your account. This helps us to keep fraud related activity in check.

Once it has been verified, your payment request will be submitted, and all payments are made directly to your PayPal account on the 1st or 15th of every month after the mandatory 30 day wait period from the day you submit for payment if phone verified.(except weekends or holidays)

We have an email Support Ticketing system where members can ask questions via email and receive answers to help them where the reply's go to the members email Inbox.

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casey55
Houston, US
Apr 12, 2011 10:45 pm EDT

Thank you!

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stella123
Chicago, US
Feb 02, 2010 2:36 pm EST

I am also a member of pandaresearch.com. I am happy with them as i got paid on time. Once i completed $50 i was able to request my money and within a few days i got paid through paypal. They kept their words and paid mr on time.

I am happy with pandaresearch.com !

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Contact PandaResearch customer service

Phone number

+1 (312) 212-0044

Website

www.pandaresearch.com

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