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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

ComplaintsBoard
C
10:35 pm EDT

Yahoo! religious articles

Several times over the past year I have seen [and read some] negative articles about Mormons, Catholics, and "Christian" groups. Much of what I have seen is misconstrued and taken out of context by people who do not know the backgrounds and DO NOT care about learning the truth. If one wishes to report his/her opinion on the subject, it should state that the article is an OP-ED. It is true that " Do Mormons Believe in Magic?" is from Huffington Post. [6/9/15] But someone in Yahoo chose to include it on the Yahoo site. That someone needs to be aware of the difference between fact/fiction/opinion and mark the article as such.

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The Truth You Must Know
, US
Jun 10, 2015 6:59 am EDT

If you are offended that easily you should probably stay off the internet.

ComplaintsBoard
D
6:39 pm EDT

Yahoo! worthless customer service

I lost my password to my email.I have REPEATEDLY tried to get Yahoo to tell me what my old one was or to let me reset it.

The customer care department turns out to be useless and worthless. They tell me that "We've so far been unable to match the answers that you provided with the verification information currently listed on the Yahoo account"; I'm 100% sure that the contact list I gave them was correct. So, how could they not match it?

They say "Your account security is serious business and we take precautions to protect your personal info." And how many people are banging down the doors at Yahoo to get my password?They say "If you're having difficulty remembering a piece of personal information needed to confirm your account ownership, we recommend that you take a moment to recall what you may have used and try again." Sounds good, till you find out that I created the account SEVEN YEARS ago!

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Harry Armstrong
, US
Nov 11, 2015 3:00 pm EST

Have Yahoo Finance and spend all day refreshing Portfolio to update most current info. Absolutely impossible to contact Yahoo about anything. They just dont want to hear about it. I dont know what the company is trying to do but they have assuredly ZERO interest in their customers. Like Bank of America, they are a company that people LOVE to hate. Very Dissatisfied customer.

ComplaintsBoard
G
9:43 pm EDT

Yahoo! login password

I would like an explanation please.
I have been closed out of my account because I do not want to change my password. I have an 11 digit password, consisting of letters and numerals.
Yahoo has no right to tell me to change what is otherwise a very secure password.
I object strongly to being bullied in this manner.
My email account is [protected]@yahoo.com.au
I would appreciated a response please to: grant.[protected]@gmail.com as I will not be able to access my account because of yahoo's actions.

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D E mexico
, US
May 09, 2016 10:52 am EDT

I have tried to contact yahoo many times but they ignore my emails and I cannot call them. Somehow my email account has been compromised. I have tried to change my contact number but it registeres the wrong number. This means I can not get my number verified as yahoo cannot send me texts. What do I do about this? if in the future I cannot access my account for any reason I cannot receive a code through my mobile. Surely this means the sercurity at yahoo has been breached?

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Ali Hamza
, US
May 05, 2016 7:48 am EDT

I know password, security questions, email ID, cell number digits but I dont have that mobile number in my access right now. I need help in this regard. moreover, the option of security questions is not being shown.
my email id is kingmehar99@live.com
01 June 1992

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Laura Jorgensen
, US
Apr 26, 2016 7:40 pm EDT

Yahoo will not let me update my business listing myself. Instead I keep getting re-directed to Yext a service that costs $500 per Year. I want to just fix the errors in the listing or make them take it down. I do not want my clients going to the wrong address.

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Laura Jorgensen
, US
Apr 26, 2016 7:40 pm EDT

Yahoo will not let me update my business listing myself. Instead I keep getting re-directed to Yext a service that costs $500 per Year. I want to just fix the errors in the listing or make them take it down. I do not want my clients going to the wrong address.

Yext Support
Yext Support
, US
Apr 27, 2016 3:56 pm EDT

Thank you for leaving your comment, Laura. We'd be happy to help you with your listings on Yahoo. Please email us at yahoo-support@yext.com and we can help get it straightened out for you. Thank you!

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jackrusso
Leeds, England, West Yorkshire, GB
Apr 09, 2016 9:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Yahoo.com
it is my flight tomorrow and I can't Log-in in to my account to do check-in, also there is reference for pre booked parking at the airport .
"Sorry, we were unable to proceed with your request. Please try again."
or
"Uh oh, looks as though something went wrong. Please try again later."
free 24/7 phone [protected], [protected]
hung up the phone every time .
crap service, extremely disappointed .
I will transfer all my accounts to Gmail .

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welland
, US
Apr 06, 2016 3:29 pm EDT

Your news site is so full of ads I can't tell what is news and what is a scam add.
I will no longer use your site to get my news you guys really suck now.

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Miigaa Nyamdari
, US
Apr 03, 2016 7:29 pm EDT

we can't sign up in yahoo mail with our cell phone numbers, testing phone number was +[protected]. it says invalid phone number although it is active

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Margaret Speirs
, US
Mar 08, 2016 7:03 am EST

Dear Sir or Madam

Email odielindy@yahoo.co.uk

Today you are asking me questions to confirm my address.
You say you can send me a text but you have an old telephone number.
You say you can send me a code to my optional email address which I cannot remember my password to.

Help me get back into my yahoo account please.

Margaret Speirs

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Reviewer84917
,
Nov 24, 2015 7:09 am EST

I Have been trying to delete my emails for days. I have tried to pick multiple items and delete not working. How do I delete 2000 emails that I don't want.

ComplaintsBoard
B
7:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! paid for adverts loads problems

Dear Sir/Madam
-- I have been attempting to advertise with Infoserve for years, they continually got my map positions and telephone numbers wrong and enhansed listings not appearing despite being paid for, then it seems impossible to find my listings in results, please can i be refunded or treated as a valued customer, they ignore most emails about these issues, though I have had some helpful people sometimes . I am a small business trying to grow and the whole thing is so frustrating I nearly asked my bank to clawback my funds, WHY are your customers treated this way ?
http://www.bbc-antiques.co

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2:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! the yahoo! 2015 promotional draws

Kindly confirm if this is a scam email. First i received an email from yahoo! Finance that i'd won 5 million usd through a lottery draw. I sent them the details they'd requested and in response, this is what they've email me:
From: the desk of the claims director,
International promotions / prize award department,
Ref: yahoo6 / [protected] / 27
Batch: 15 / 623 / my.
Registered lottery no 220949
Date: 10 / 02 / 2015

Prize confirmation and procedure for prize claim

Dear celestine miriam sims,

Thanks for your email response. This is to inform you that we have successfully confirmed the information you sent to this office to enable us process and remit your winning amount to you. Firstly, i want to use this medium to once again congratulate you for being a winner of five million united states dollars in our just concluded annual lottery program organized by yahoo finance.

The yahoo! 2015 promotional draws was organized by yahoo finance in view of the financial benefits yahoo! Have received from its numerous customers either through adverts, hosting and personal emails. It is also important that i inform you that there was no sales of tickets as the draws was conducted by assigning various individual email addresses to different ticket numbers for representation and privacy.

Your e - mail address attached to ticket number [protected] - 5319 with serial number 7263 - 267, batch number [protected] which drew lucky numbers [protected] which consequently won you the sum of five million united states dollars ($5, 000, 000. 00) in the 1st category.

For the remittance process to be carried out, you will be required to use the services of our affiliate courier company starlight logistics and courier services) whom we have delegated with the task of remitting your winnings to you. Please note that you have two options of receiving your winnings. The first option involves your prize being transferred to your bank account by the lottery paying bank, or it whilst the second option your cheque will be delivered to your address of residence while you while you proceed to your bank to cash it.

Whichever of the two options you decide to opt for, we have delegated our affiliate courier company (Starlight logistics and courier services) with the responsibility of ensuring that you get your winning prize ($5, 000, 000. 00) safely in your country of residence.

You will therefore be required to contact them immediately so that they can proceed with the process of remitting your money to you. Please find details of the courier service company below:

Starlight logistics and courier services
Registered address: 79 chartfield ave, london sw15 6hq england. United kingdom.
Licensed shipper # r2416175
Telephone: (+[protected] and (+[protected]
Fax: (+[protected]
Email: [protected]@techie.com
Starlightcou rierservices @hotmail.com

Please note: all correspondences should be directed to person:

Sir christopher h. Chester
Director of operations
Starlight logistics and courier services
Registered address: 79 chartfield ave, london sw15 6hq england. United kingdom.
Licensed shipper # r2416175
Telephone: (+[protected] and (+[protected]
Fax: (+[protected]
Email: [protected]@techie.com
Starlightcou rierservices @hotmail.com

Please note that contact should be established within twenty four hours of receiving this email and also with the two emails outlined above. This is to ensure that your contact is received and the details of the claims proceedure communicated to you. In establishing contact, the number: sl - 00918 / / 989 - pkg should also be included, in your email along with the following information listed below

*your full names,
*contact address
*direct telephone numbers.
*order number (Sl - 00918 / / 989 - pkg)

Furthermore, the number sl - 00918 / / 989 - pkg is a very important and confidential order number which is to be included in your email to the courier company and carefully noted. Also, i must inform you that to avoid unwarranted abuse and wrongful claims, you are to keep your winnings confidential.

Once again we formally congratulate you for emerging a lucky winner of the yahoo promotions. Wishing you a merry christmas and prosperous new year.

Your's sincerely,
Mr. Dominic morgan
Lottery remittance director

How authentic is this email before i can take any further step?

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Tracy spence
Abbotsford, CA
Jun 12, 2015 10:41 pm EDT

Giving a prize but paying $2500 to claim the prize is redundant especially with the economy such as it is.Low income families like mine are incapable of providing that amount.Using the internet to prey on poor people with false claims such as winning $5000000 is heart wrenching and painful.We don't have money to put food on the table, pay rent, gas is empty, I've had 2 strokes and unable to work at the age of 44 because of trying to raise my 2 children and put food in their bellies.What if I did fall for this scam and paid out that money?.Is there no conscience to your false promotion?No $2500, leads to no money prize?My husband and I researched, for he received this so called prize today and found that this has been considered a scam.We have been dealing with the dismay of our financial situation and possibly left without a home and have been living on less than 1 meal a day.We have been Fearful of what to do, where to go, what to eat?The light of my life, my reason for living has been to care for my beautiful daughter ...I am full on scared for her.Life is run on money, not love and people falsifying such scams to innocent, scared families that are broke leaves them even more broken hearted and at the bottomless pit of despair, barely able see daylight for their eyes burn with the continual tears.The thought of $5000000?Really?My husband and I, reminded of the reality that dream will never be present in our lifetime.We don't even know how long we can survive with the very limited food we have available.Years of poverty and making do is running out and my time on this earth seems to be fading fast.Your reminder of our life situation only wants me to speed up that process.If you have a conscience, please don't lead my husband on any further(pgoodfellow).Have Mercy on us poor folk. Sincerely Mother and wife, Ms.Tracy Spence

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mobare
, KE
Mar 19, 2015 2:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The complaints board never replies instead some individuals will give fake emails like cybercrimebureaudept@gmail.com which will confuse you further. we need yahoo finance to be giving us feedback stop sleeping

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md.abdulah
, BD
Mar 19, 2015 1:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

is it true that yahoo giving award . i contact silver light .they want charge

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mobare
, KE
Feb 11, 2015 2:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

👤 Maurice

SHIPMENT ORDER: SL-00918//989-PKG
People
StarLight Logistics
To
me
Feb 10 at 6:49 PM

E-MAIL SIGNED BY: SIR, CHRISTOPHER H. CHESTER
APPROVAL BY: STARLIGHT LOGISTICS MANAGEMENT
UNDER THE AUTHORITY OF: STARLIGHT MANAGEMENT
OFFICE I.D NUMBER: UK-eCONNECT-#0387281
COMPANY REGISTRATION NUMBER: REG-[protected]
DTA REGISTRATION NUMBER: ST9265799
V.A.T REGISTRATION NUMBER: VAT-[protected]
EMAIL: starlightlogistics@techie.com
starlightcourierservices@hotmail.com
TEL: (+[protected] and (+[protected]
FAX: (+[protected]

ATTENTION: Maurice Navaba Musi

SHIPMENT ORDER: SL-00918//989-PKG

Dear Valued Customer,

StarLight Logistics and Courier Services are a premium domestic and international courier company based in 79 Chartfield Ave, London SW15 6HQ England. United Kingdom . StarLight Logistics and Courier Services, represents the future of the Delivery Service industry. Our skilled couriers set the standards that others follow. We never take our clients for granted and they love our sincere commitment to their satisfaction.

With over 20 years of experience in same-day courier and logistics services, StarLight Logistics and Courier Services thinks in terms of minutes, not hours. Whether you are shipping a single time-critical package that just has to get there now or have distribution freight requirements, StarLight Logistics and Courier Services is your Shipment and logistics company of choice. If you own your own fleet to distribute your product, StarLight Logistics and Courier Services has a fleet outsourcing solution to help you replace your fleet with one of our custom tailored dedicated solutions that will improve service to your customers and relieve your company of the burden and costs of owning a fleet of vehicles. in addition to our performance and versatility, StarLight Logistics and Courier Services offers our customers the best shipping services and the highest level of professional customer support, state-of-the-art routing, GPS, scanning and information management technology

StarLight Logistics and Courier Services continues to strive to be the leader and set the standard for excellence for the same-day and seven days transportation and logistics industry and our customers. We work with small, local companies to Fortune 500 corporations with a national footprint. Our greatest asset is our extensive menu of courier services that allow us to customize our solutions to meet each client's need.

Delivery & Transport Specialists
Through years of experience, StarLight Logistics and Courier Services has developed industry-specific courier solutions. Have a unique shipping need? Require logistics services support? Central Cargo Express provides delivery specialists that offer a variety of support services for all types of specialized delivery and logistical needs.

This E-mail sent to you is to inform you that the Package Identification Number that you sent has been verified at the headquarters of the Yahoo! Lottery Promotions in Malaysia has officially cleared you for payment.The original copy of your certificate together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the Malaysian Government stating that the money was obtained legally through a registered lottery program( Yahoo!) will be couriered to you as soon as you meet with any of the option listed below, your winnings will be transferred to you immediately.

SHIPMENT AND BILLING
The Lottery certified cheque and documents are packaged to be delivered under one way bill by the contracted Courier Company and are categorized as High priority & Express delivery under applicable laws and regulations. This shipment cannot be delivered to PO boxes or postal codes but to Receiver's address. Transit times for delivery of parcels to customers are in working days and are subject to change depending on location of collection and delivery, weight and value. For lightweight shipment, you may be charged for its value as well as dimensional weight rather than its actual weight.

OBJECTS OF INSURANCE
Any nature of goods during their transportation and storage in the points of trans-shipment;
Transport and overhead charges connected with carriage.
Insurance Conditions:
"With responsibility for all risks"
"With responsibility for a private average"
"Without responsibility for damage, except for wreck"

Insurance Rates:
The insurance rate amount is established depending on nomenclature (range) of goods, type of transport, length of route, availability of trans-shipment points and other factors, stated along the service Quotation.

INSURANCE POLICY
This delivery parcel for greater protection has also been insured in accordance with shipping regulations under unlimited liability. This comprehensive cash in transit insurance cover for your consignment has been arranged {for effective and fast customs clearance}.Delivery of parcel/Transfer of winnings commences immediately after payment covering delivery charges is made by the respective customer.

MODE OF PAYMENT
Please note that our mode of payment varies depending on certain conditions some of which may include location, amount to be paid and urgency. We normally request direct payment from customers who are residents in London or around areas covering where we are situated in. However, for customers who do not reside in the England, we normally request that they effect payment through their local Western Union Money Transfer Company.Please note that this payment method was adopted to speed up the process of payment and delivery because of its efficiency and wide network of operation. Furthermore please note that all prices quoted for direct/doorstep deliveries are payable before delivery commences.

CUSTOMER VERIFICATION PROCESS
Customer Verification Process for Lottery prize parcel requires you quoting your order number: {SHIPMENT ORDER: SL-00918//989-PKG} to our dispatch team and also presenting any valid form of identification(i.e International Passport/Driver's License/Work Identification Card) before our dispatch team will release your package. You are hereby advised to take note and follow instructions accordingly as our company will not be liable for any uncertainty whatsoever bearing the misconduct on the path of the customer.

PRICE INDEX OF ITEMS
Prices quoted indicate the Air Express services available from Malaysia to your destination country for the selected shipment type. The actual availability of services is determined by destination area code or city name, and subject to commodity and value restrictions for dutiable shipments. Whosoever must present the delivery officer identification card regarding to the above names mention.

You can now begin the final step of the claims process, which is the transferring of your cash prize to you. With regards to this, find below options open to you; you are required to select the more convenient. The options, together with their associated conditions are presented below:

(i)Delivery Type...Gold Plus Deliveries
Delivery Duration:...24 Hrs Next Day
Courier Charges... ...710.289 USD
Insurance... ...968.425 USD
Administrative Charges...188.01 USD
Total Cost(United States Dollars)...1, 902.77 USD

ii)Delivery Type... ...Silver Plus Deliveries
Delivery Duration:... ...Seven Days
Courier Charges... ...325. 966 USD
Insurance... ...968.425 USD
Administrative Charges...188.01 USD
Total Cost(United States Dollars)...1, 483.32 USD

DIRECT BANK TRANSFER OPTION(CHEQUE DEPOSIT TRANSFER): Your certified bank cheque of $5, 000, 000.00 (Five Million United-States Dollars) will be deposited directly to your bank account via swift bank transfer.

CONDITIONS OF TRANSFER: The Bank Commission also known as the commission of transfer charge (C.O.T) required by our paying bank (Clydesdale Bank Plc) will have to be paid by you in full before the deposit transfer can be done by our paying bank, Our paying bank charges 0.05% of the total funds to be transferred as Bank Commission, which means our bank charges 0.05% of $5, 000, 000.00 which is $2, 500 USD (Two thousand five hundred U.S dollars) of the cash being transferred will be paid by you before the transfer can be effected. This simply means that the C.O.T charges of $2, 500 will have to be paid by you before the transfer can be made to your account.

Thanks for your understanding, We are glad to be of service to you.

Sir Christopher H Chester
Senior Marketing Manager
STARLIGHT LOGISTICS & COURIER SERVICES
79 Chartfield Ave, London SW15 6HQ England. United Kingdom

GENERAL ENQUIRIES: (+[protected] and (+[protected]
EMAIL: starlightlogistics@techie.com

(AMERICAN REGIONAL OFFICE)
24HOURS TELEPHONE LINE: (+[protected](FLORIDA BRANCH, U.S.A)

(MALAYSIAN REGIONAL OFFICE)
24HOURS TELEPHONE LINE: (+[protected](KUALA LUMPUR BRANCH, MALAYSIA)
Delivering Your Consignments World-Wide On Time, Every time
_____________________________________________________________________________________
CONFIDENTIAL NOTICE
THIS MESSAGE IS INTENDED FOR THE SOLE USE OF THE PARTICULAR INDIVIDUAL AND THE ENTITY TO WHOM IT IS ADDRESSED, AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. ANY UNAUTHORIZED REVIEW, USE, DISCLOSURE OR DISTRIBUTION OF THIS E-MAIL MESSAGE, INCLUDING ANY ATTACHMENT. IS PROHIBITED. IF YOU ARE NOT THE INTENDED RECIPIENT, PLEASE ADVISE THE SENDER BY REPLY E-MAIL AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE.

is this authentic. Advice

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ANTI FRAUD UK
, NG
Feb 10, 2015 4:20 pm EST

CONTACT ANTI FRAUD INVESTIGATION DEPARTMENT E-MAIL:cybercrimebureaudept@gmail.com

ComplaintsBoard
M
5:20 am EST

Yahoo! I wasted money and haven't received my jeep

I bought jeep through the website Yahoo Auto. I was scammed, ‘coz I transferred money for the car and for the insurance, but these jerks haven’t delivered the jeep. All my emails and messages were returned back, so I have no idea how to contact them. As well as they didn’t provide phone number. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.

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11:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo email banned unfairly

Yahoo unfairly banned my email [protected]@yahoo.com
The email was hacked by some scammer also
Was told there was violation in yahoo answers
Which according to them should of never
Caused yahoo to ban / delete my yahoo email
[protected]@yahoo.com I want this email back it
Had true meaning behind it. enclosed is copy
Of what I found was how my yahoo email was
Used in yahoo answers.

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2:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! ignoring my content preferences

I am tired of my yahoo content preferences being ignored. I do NOT want to see anything related to sports and recreation EVER! I do NOT want to see the trash about celebrities. NONE! If you give me only four truly newsworthy stories, it will be enough. I am tired of seeing the same story by six different contributors. Yahoo's news editing is the worst!

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4:35 am EDT
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Yahoo! scam, fraud

[protected]@yahoo.com

Lied about having no kids on filipinocupid.com. Also she is a prostitute of the lowest and most disgusting type !We had communicated via email in the weeks prior and then I was walking back to my hotel in Cebu City around 4 to 5am one morning in February 2014 and she appeared out of nowhere and approached me on the street. She did not know that I was one who had been in contact with by email and met on filipinocupid.com and neither did I know that she was also. Now I usually just pass those type of lowest class by and as I was walking away she still beckoned me. Anyway as we were talking then I learned she was the one with whom I had been in contact. Really disgusting person. Also contacted VD from her !

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1:15 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Yahoo! Owner

Numerous times there phone is busy for extended periods of time (off the hook) or one of the owners children is on it I'm not sure. I. Don't even know if one of them is legally old enough to work. Anyways, I informed the owner that I was having problems and that if I am spending $1 per minute I would hope for good service. He screamed at me telling me that 'the customer is always right saying is bull ****' he got mad at me for leaving a negative review on Facebook. I told him that it was pretty evident that neither I or he wanted to be here (being the facility) and that I wanted my money back. He told me that he was going to clear the remaining minutes I had (over 50$) I told him that would be theft, and punishable by law. He kicked me out . The WORST customer service I have EVER encountered in my life.

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5:02 pm EDT
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Yahoo! received email stating to contact mr. richardson howard @yahoo.com.co.za because of winning $820,000,00

On August 7, 2014, I received an email from Yahoo & MSN Windows Live Promotion Awards. It stated I had won $820.000.00. I checked this out on the Internet and it turns out to be fraud. His name is Mr. Richardson Howard. Also named in this email is Mrs. Taylor M. Lopez. Mr. Richardson has asked to send personal information about myself to claim the prize. I did not send him any information. His email address is [protected]@yahoo.co.za. Something should be done about this. Thank you

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mirarici
, BR
Oct 24, 2018 6:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Recebi este e mail também infelizmente somos obrigados a conviver com este tipo de pessoas desocupadas, espero que muitos pesquisem antes e não caia nestes golpes vou responder os e mails deles com fotos para pessoas desocupadas.

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Andressa
, BR
Jan 17, 2017 7:06 am EST

01/17/ 2017: the person that uses this Richardson Howard name acted again. Same fraudelent act: asking for money to receive U$ 820.000, 00.

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Beccacreque
, US
Jul 25, 2015 6:51 am EDT

I also received this email. Mine was from lindanaidoo1923@outlook.com ... I just block and delete...

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kedesco
, ES
Aug 12, 2014 11:10 am EDT

I too received this email. the first thing I did was check it out through Google and found this
Yahoo & Hotmail should cancel these email addresses
thanks

ComplaintsBoard
S
1:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Yahoo! unfriendly user site

I want a simple (Classic) Yahoo. I do not have facebook, twitter, cell phone, or any other high falutin application. Yahoo compelled me to upgrade my system so I CANNOT use the Classic version. Now I cannot even upload jpegs to my eMail without going through Dropbox. I do not know how it works and I have spent the last 6 hours trying to figure it out. Yahoo upgrades are as worthless as tits on a boar hog! I searched for a Yahoo online help site--no go.

Recommendation: If it "ain't" broke, don't fix it!

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6:44 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Yahoo! fraud

To whom it may concern
How yahoo operate their web hosting crime racket
I paid for a webhosting plan with yahoo webhosting for my new website www.telltem.com and paid over 400usd for 3 years hosting. I then discovered that the control panel can only be accessed via my yahoo email. So any web developer can read and potentially misuse my personal email. An absurd way of doing webhosting that's exclusive to yahoo. I have now tries more than six times to cancel the plan within the 30 days allowed. But on each occasions and after having to give my credit card details over and over again I receive this message from yahoo:
The false pretences under which yahoo obtain webhosting business include that they claim to accept hosting for philippine companies yet still require phone calls to be made to the usa for cancellation or other queries despite the fact that there is a substantial time difference that means making phone calls at night. Furthermore as yahoo operates robots on their phones a phone call could easily exceed the cost of a one year hosting plan. Clearly all these devices are set up to prevent anyone from cancelling their plan.in a criminal outrage cancellation is presented as a purchase of a new plan and any refund must be requested by phone calls to the yahoo robots that mess you around for hours. Obviously yahoo also makes massive commissions on phone calls no doubt in collusion with its att partner.
Yahoo know that I placed the order from the philippines and paid with a philippine registered mastercard. Furthermore yahoo have my philippine registered mobile phone.
Yet after trying to cancel my plan for more than a dozen times having to click my way through pages after pages of misleading information that implies that in fact I am not cancelling but placing a new order the yahoo criminals end the sequence with the following criminal message giving a phone number that is not attended not even by yahoo robots:

"sorry, we experienced an error when trying to create or update your bill, and were unable to complete your order. We apologize for the inconvenience. Please try placing your order again, or contact us at [protected] and mention error prov102."

A gangster style way of preventing existing customers from cancelling their web hosting plan that must be reported to the fbi and interpol and all other authorities involved in the internet. When finally I succeeded to cancel the plan via their billing department I was astounded that the cancellation was registered for may 2017!
I am clearly cancelling within the 30days satisfaction period yet the yahoo webhosting criminals want to keep my money and keep hosting until may 2017.

Yahoo effectively prevent cancellation by criminal means. After the last message yahoo refer you back to their webhosting plans.

Yahoo webhosting is clearly a criminal company that is misleading clients with false, untrue and dishonest advertising and trying to attract webhosting clients under false petences. This crime racket should be closed down. This is of public interest as it must affect thousands of dissatisfied clients that are foced to continue their webhosting with yahoo.

In their so called cancellation sequence of endless clicking the cancellation is turned into an order and the credit card has to be reconfirmed over and over again not for any refund of the canclled order - on the contrary for a new order that yahoo expects! Perhaps the most blatantly criminal extortion racket on the internet from a company of the reputation it professes to enjoy...

Yahoo also falsely claim to have a contact email.in fact it is a robotised clicking platform where one is required to click the relevant questions. As would be expected with a criminal company the questions to be selected never load so there is effectively no way of contacting the yahoo gangsters and filing an official complaint. Yet another cunning trick in yahoo's criminal empire that prevents complaints and order cancellations from being processed or even acknowledged.

It's time for my new website www.telltem.com to expose this kind of criminal racketeering as a warning to the public at large.
Felix leisinger founder of
www.telltem.com

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retired disabled
indpls, US
Mar 22, 2014 3:22 pm EDT
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fails too let me take control search, log in 7days

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David-W
, CN
Mar 12, 2014 11:46 pm EDT

The E-mails can not be received.

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Yahoo! booting and hacking prersonal computers

There are hackers and booters using this site. They boot individual from the lounge using name ellimination, as well as hack the computer sending a virus which deeems ones computer inoperatable. Sometimes minutes, other times hours. I am afraid that if yahoo cannot control what is happening with this, next will be finacial and other personal accounts. When discussing that with lounge, I was told that the government does it all the time. I have the dates, times, and lounges that it was done to me, as well as the offenders email or name they use while playing. Feel free to call me to get these names. I would appreciate if you could observe these lounges. The computer booters are gray, provential ratings with 0 abandons or games played. They are usually controled by someone else in the game room. Please help restore this room as a place that you can use w/o fear. Thank you.

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Yahoo! - mail

Yahoo reset my password unknown to me, I know I did not change or break. While trying to follow the what is going on, I was asked a secret question from 4 years ago which I provided "where did I meet my wife" I provided every possible combination. When you contact support message indicates high call volumn, you wait and then after 2-5 minutes your dropped...

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Yahoo! forcing new email format down our throats

My Yahoo Mail has in their infinite wisdom decided to force us Yahoo Classic users to switch against our will to their new format which splits our screens up and the ads dominate our screen. The small window we have to view our email messages in makes this service unuseable. This is bad business and many complaints have been made. This is a breech of trust and must be duly noted. As such each time I log in I have to go through an entire regamoral just to slip in under their radar, in which they force people to change to ugly.

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Yahoo! PAN CARD NOT RECIEVE

Dear Sir/Mam,
My PAN Card has been dispatched on 7th October to this address.
Parul Singh D/o Sh. Nathi Ram, Near Cinema Hall, Indra Coloney, Sarsawa, Saharanpur, U.P.
But still now i have not recieved my Pan Card...
I requested you that kindly send my Pan Card as per given below address
Parul Singh
Endurance Technologies Pvt. Ltd.
Plot No. 400, Sector-8, IMT Manesar- 122 050, Gurgaon Haryana

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kunal Manocha
, IN
Dec 27, 2010 9:06 am EST
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I have not recieved my PAN Card though i know only my PAN No AOBPM2866H till now . I applied for PAN card in mid of 2008 still i am yet to recieve it .Please send it to 114/A, New colony Gurgaon (122001) which is the address i suppose i have mention in it to send.

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CHANDRAREDDY
, IN
Jan 22, 2014 11:23 pm EST

SIR, IAM C.VENKATESH S/O : CHANDRA REDDY THAMATAMU DATE OF ISSUE CARD 4-4-1987 CARD NO: AJVPC9177C . I LOST MY CARD.PLS SEND MY DUPLICATE CARD FOR MY FURTHER USE. PLS SEND MY CARD TO THE FOLLOWING ADDRESS.
4-1022/A, PENSIONERS COLONY, KAJOOR, GREAMS PET, CHITTOOR, 517002, (A.P)

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lovelltoto
, AL
Dec 27, 2010 12:48 pm EST

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Yahoo! locked accounts

Yahoo users beware! If you are using yahoo to email to groups you are not allowed to send emails out to more than 20 people. I have just spent almost an hour on hold and waiting to talk to customer service about an email I tried to send out to our Leadership Class that locked my yahoo account. They have a 12 hour block, so if you need to reach multiple people DON'T Use YAHOO or you will loose all ability to mail anything for a 12 hour period! Customer support says they cannot unlock it, nor are they changing the policy any time soon. You can send multiple emails to get your message out to everyone or you can choose a different service provider.

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plbass
Liverpool, US
Feb 07, 2014 11:27 am EST
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yahoo mail they locked me out of my mail. After 30 phone calls and being left on hold for over 2 hrs nothing has been done. There web help page comes up blank so no help. All have gotten from is the run around. Is there any other place I can turn a complaint on them?

nikalseyn
nikalseyn
Alpena, US
Feb 07, 2014 11:37 am EST

Either get another yahoo email account and advise all your contacts of the new address or go elsewhere for your email. Yahoo is nothing special as far as email goes. There are many other places to go to get email accounts. Why spend so much time on an email address? Life is too short to be wasting it on something like this.

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Ohio Jeff
Bucyrus, US
Oct 22, 2013 3:59 pm EDT

I hate this new email system they have forced down our throats. I want the old way back or at least some of the functionality. In particular the tabs.

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Yahoo! Return Of Pan Card

My pan card dispatched by Registered/Speed post vide airway bill no. RM145717641IN has been returned undelivered to NSDL on 01-Jul-2013.
But i cant able to recieve my pan card so i request you please send me again on this address 67/B OLD POLICE LINE ROAD, NEAR NAMARAN SAMITY, GORABAZAR, BERHAMPORE, MURSHIDABAD, WEST BENGAL

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Yahoo! hijacked email

Yahoo controls my Verizon email account as arranged by Verizon. It appears that Click4Support has hijacked my computer. My contacts list receive email with links (viral spread?) that appears to come from my email address. My inbox. Sent mail, etc. contents suddenly vanished. A (faked replica) "You must sign in" screen appears every time upon clicking the Yahoo email bookmark. Sign in, now they have your password. If you change it, they get the new one the same way.You click on (Faked) "Help" and get a phone number. You are connected to "Frank" with a heavy Indian accent who tells you you can fix your problem by paying $300. Of course, if you bite, they have your credit card number. I made a screen shot along the way: It's "C4H" ClickForHelp.com. Yahoo isn't interested: "talk to verizon" they say. All Mac-using friends are affected. beware!

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Click4Support is FRAUD
Jacksonville, US
Jun 18, 2014 11:36 pm EDT

I was attempting to call DELL TECH SUPPORT online when I got connected with this business I thought they were DELL. people. They assured they could fix my virus problem. By the time I realized they were not whom I was trying to reach they were doing stuff on my computer. I felt obligated because they were remotely connected to my computer I hesitated to say anything about not doing business with them. In the end through high pressure sales persistence I agreed to pay $2300 to them for their work and life time support for my home network. They also told me that what they were doing with cover my digital TVs and up to 20 other devices in my home.

I did not realize they were not Dell until I receive the invoices. I REQUESTED MY MONEY BACK FROM THEIR 45 DAY MONEYBACK GUARANTEE AND THEY ARE REFUSING.

http://www.click4support.net/terms-of-use.html

They advise you to follow section 9.

9. MONEY BACK GUARANTEE

9.1. As described below, end users who purchase and receive the services from our trained Remote Technology Support Specialists are eligible for the Click4support Money Back Guarantee (the “Guarantee”) as explained on the www.Click4support.net website.

9.2. Refund Process. End Users who meet the requirements may request a refund by following the process described below. Refunds will be granted only if all of the instructions below are followed.

9.3. Refund requests must be sent via e-mail to refundrequest@Click4support.net. No requests via postal, fax or in person will be accepted.

9.4. Refund requests must be submitted within 45 days after the service is purchased from the Click4support website.

9.5. Refund request must include a detailed report of why you desire a refund. All allegations are subject to review and remote login. A refund will be granted only if Click4support is unable to solve the problem.

9.6. The refund will be credited to the credit card used for the purchase.

9.7. Only one Guarantee refund per household per calendar year.

9.8. Click4support does not cover the cost of parts, hardware, software, hardware replacement or repair. Any refund requests from users that experience hardware failure will not be granted, as hardware malfunctions are not insured, covered, or warranted by Click4support or any of it’s affiliates.

I have done all of that and they are refusing to refund my $2300.

THIS COMPANY PRETENDS THAT THEY ARE – SUPPORT AND THEY NEVER TELL YOU WHO YOU WERE ACTUALLY CALLING. HOW IS THIS STILL HAPPENING TO PEOPLE. EVERY PERSON THAT YOU TALK TO IS IN INDIA, THERE IS A HUGE DELAY WHEN YOU WERE ON THE PHONE WITH THEM AND BEEPING.

http://www.bbb.org/connecticut/Business-Reviews/information-technology-services/click4support-in-essex-ct-87110186/complaints
DO NOT DO ANY TYPE OF BUSINESS WITH THIS COMPANY EVER AND IF YOU HAVE BEEN A VICTIM FILE A COMPLAINT WITH THE FTC IMMEDIATELY.

http://www.ftc.gov

You can file a complaint here.

https://www.ftccomplaintassistant.gov/#crnt.

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DF1946
, US
Sep 11, 2013 5:57 pm EDT

I called click4support ( Tekdex) while trying to get a POP server number for my email. The phone was answered by "David", also with a heavy Indian accent, who told me that my computer had been hijacked by a third party, and he would transfger me to a "qualified technician" who could help me for a total of $398.00. The so-called "qualified technicians", 4 of them in all, never completed the task.

I tried to email them at the address given to me and that address rejected my email each time. To hell with them, but I'm not finished!

Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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