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PainVanish Complaints - Free sample led to billing!

Review all PainVanish complaints

PainVanish

Posted: 2007-12-18 by Ann Oliver [send email]
Free sample led to billing!
Complaint Rating:  84 % with 25 votes
Company information:
PainVanish
P O Box
Lancaster, South Carolina
United States
www.painvanish.com

Requested a free sample, which I received then weeks later they sent more of the stuff and a bill for $19.99.
Comments United States Health & Life Insurance
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Comments

348 days ago by Beverly Hollander [send email]
The exact thing happened to me.
342 days ago by Joyce Smethers [send email]
I too did not order this crap, after I get this e-mail out I am getting in contact with the USpostal service. Why isn't there something being done about this co.?
309 days ago by Carolyn Beise [send email]
I also received the free sample in the mail, and then this letter yesterday l/28/08 but didn't received shipment and do not want shipment. Thanks for the free sample.....but no more and shouldn't ha ve to pay the 19.94. Please email me as I don't want this going to collection...Carolyn Beise
298 days ago by Diane Accettullo [send email]
I sent for a free sample and with it came a bill for $19.94. i contacted the company by phone and requested a cancellation. They said it would be cancelled but today I received an overdue bill for $19.94 for my WelcomePack. The product is garbage and the company is a rip off.
268 days ago by Donna [send email]
I believe if we call/write the Better Business Bureau they would stop sending this item unless it was requested. If we don't report them they will continue to get away with this. A free item should not lead to a bill for $19.94. The complaints here will help oher to know before it happens to them.
247 days ago by William Walraven [send email]
I have a sample.. Is there any way to cancel? They have misleading ads and advertising.
240 days ago by Don [send email]
i called and told them i was not paying for this painvanish and sent unwanted.the lady was nice and said they would send a prepaid envelope for me to send it back. i will wait a week and see don
236 days ago by Julia Tarantola [send email]
I RECEIVED MY SAMPLE PACKAGE, PLEASE DO NOT ANY FURTHER SHIPMENTS.
THE PRODUCT DID NOT HELP ME. THANK YOU.
232 days ago by Barry Rubin [send email]
stop sending me any further e-mails or products in the mail...
220 days ago by Savages [send email]
We too, requested a free sample from an advertisement in a magazine. We got the free sample, used it and the product is not true to the advertisement, therefore we did not order any. Today, we found in our mailbox a shipment of the product along with an invoice, which I did not open. As a consumer I WILL NOT PAY for something I did not request. I am returning the package unopened to Painvanish, as a "return to sender". I intend to report this to the Credit Bureau and to the Postal Service.
This Company needs to be put out of business, pronto.
Elizabeth Savage
210 days ago by John Jinks [send email]
I tried the painvanish and it not helped me with my pain. i called your nomber at !877 373 3467 to get the returned postal information so i could return the tube you sent. i didnt get the imformation from the message that was given. please send the return postage informatiom?
sorry it didnt work foe me. thanks for letting me tuy your product.
sincerly John Jinks
my account number is 113772183-9 #
210 days ago by Chris Holder [send email]
please do not send me any more of your painvanish. thank you, chris holder.
187 days ago by Sandra Muhammad [send email]
Greeting,
My name as you know is Sandra M. And I too have been scam with this product. I did not order this product. and now I am being billed for something I do not want. But yet they keep sending me a bill stating I owe them $29.94 for stuff . I do not care for. And I do want my name and mailing address discontiuned from your mailing list. I only inrequire about your product for one of my elder clients . and they were not happy with your product. We called to cancel the order and you all said you would . But yet I am still being billed for it. Again I am stating do not send or bill me for a product I do not wish to use. I was told it does not work anyway. The account #113101352-2 cancel all future orders. Thank you.
184 days ago by Blaine Gale [send email]
A trial amount of the product was sent. It did nothing for me. I did not order the product. A tube was sent to me anyway. The cream does not do what is claimed which I see as false advertising. I have been charged $19.94 on account 114028772-9 as an amount past due for a shipment date of 04/14/08 for something I didn't order.
183 days ago by Kathy Oneill [send email]
I GOT A FREE SAMPLE IN THE MAIL OF PAIN VANISH. THEN RECEIVED A TUBE OF IT WITH A BILL FOR 19.94. I NEVER ORDERED IT. I GOT A SECOND BILL. I HAVE NO INTENTION OF PAYING FOR SOMETHING I NEVER ORDERED. THE ACCOUNT NUMBER ON THE BILL IS 114057674-7. SHIPMENT DATE WAS 4/14/08. I THINK THEY ARE TRYING TO DUPE THE PUPLIC. THEY THINK BECAUSE I LIVE IN FLORIDA THAT I'M SENILE. WELL. I'M NOT. IF I GET ANY MORE BILLS FROM THEM I WILL CONTACT THE ATTORNEY GENERAL OF THE STATE OF FLORIDA, AND LET THEM HANDLE IT.
182 days ago by Dolores Garbowski [send email]
mare ann camble--customer service --I am quite perturbed at getting a bill for $19.94 for a product you claim was sent to me and I know I never received. I would never order any type of pain relief for anything through the mail. PLlease straighten this out as soon as possible as I have no idea what this product is, never ordered it, and will not pay for it!!! PS--- Remove my name and address from your mailing list --free or not I don't want it!!
Dolores Garbowski Account # on Bill 113670848-1
182 days ago by Carolyn [send email]
I was wondering if you provided them with your credit card number to get this free item, or if they magically got it from somewhere else? If someone wouldn't mind e-mailing me that would be great!
150 days ago by Bill Parrott [send email]
I too received a free sample of Pain Vanish in the mail and then I received a tube of Pain Vanish and a bill for $19.94. I too received a second bill. I also have no intention of paying for something I did not order. The account number on my bill is 113783346-7 and the shipment date on my bill is 04/14/08. I am also retired but not senile. If I get more bills like this I am tempted to contact the Texas Attorney General's office. Please have them remove my name and address from their mailing list.
149 days ago by M. Winkelman [send email]
My story is the same as all of the previous responders, sent a sample of pain medication & followed by a shipment of Painvannish cream for which I was billed $19.94, Acct #114455730-5. If the company in question sends me the return postage, I will return this last shipment. I do not want any further shipments as I could not see any positive results from the free sample. I think that the New York State Attorney Generals office should be notified about this company's business practices. Remove my name & address from your mailing list, PLEASE!
142 days ago by George Furey [send email]
i never ordered your pro.and will not pay remove my name from your billing list

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