Complaint Rating:

Company information:
Pain Vanish/HCI Direct
Hagerstown, Maryland
United States

I ordered a "free sample" of this product. I received it, but did not open it, because I was not having any pain at the time. Two weeks later, I get a package with more of the product in it and a bill for $19.94. I tried to contact the company by phone and could not get a human. I complained to BBB about it. I also noticed on the company's literature that they advertise themselves as being a member of the Direct Marketing Association, so I complained to DMA. I got an e-mail this morning from DMA saying that HCI Direct is not a member of their organization and suggesting that I contact the BBB. These people are total scammers!!!