Complaint Rating:

Company information:
Wickes Furniture
Portland, Oregon
United States

Just before purchasing my double recliner loveseat at Wickes, I was shown a "liquid repellant coating" that could be applied; and the product was demonstrated to me on some scrap material (the same meterial of which i was purchasing) and shown to be a very substantial repellant of liquid.

The cost was around $150, as I recall; and i did pay to have that repellant applied.

Several months later i spilled a glass of water on the furniture and the liquid was soaked up "as if by a sponge"!

I was extremely ill at the time and was not able to deal with Wickes re: the fact that they obviously had not applied the repellant coating.

Now they are going out of business! As such, there is no way to resolve this situation. I have no viable recourse.

It's no wonder they are going bankrupt!

~ Ann L. ~