Menu
Pennsylvania Lottery / PA Lottery
Pennsylvania Lottery / PA Lottery Customer Service Phone, Email, Contacts

Pennsylvania Lottery / PA Lottery
reviews and complaints

www.palottery.state.pa.us
www.palottery.state.pa.us

Learn how the rating is calculated

1.2 95 Reviews
Verified
The authenticity of the customer service contact information for Pennsylvania Lottery / PA Lottery has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Pennsylvania Lottery / PA Lottery complaints 95

ComplaintsBoard
K
12:41 pm EST

Pennsylvania Lottery / PA Lottery payput at souders... next to lottery office

they scanned tix 2 times so i was forced to wait an hr for owner to come and cash tix. would not let me take tix to a other place.they said i either had to come back in a hour or wait. i had to wait cause i live an hr away. this retailer should not be able to sell lottery tix amd trap a person into having wait for money. personel here are incompitent as well as owner

Read full review of Pennsylvania Lottery / PA Lottery
Hide full review
ComplaintsBoard
W
8:39 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Can someone please explain to me how I can have 1 winner out of 20 $5 crosswords and 2 winners out of 25 $3 crosswords? I understand how odds work, but this is freaking ridiculous. How about improving odds and getting rid of those stupid commercials? I have been a loyal lottery player for over 10 years spending several thousand dollars a year. I don't mind...

Read full review of Pennsylvania Lottery / PA Lottery and 7 comments
ComplaintsBoard
P
10:48 am EDT

Pennsylvania Lottery / PA Lottery wild ball

I have a problem with the wild ball

I think the wild ball isnt wild at all = its very misleading the public

I thought wild ball number can replace any number that came out on the lottery (Day/night) numbers.

Ex: I played 2360 (Evening of sept. 30th) with the wild ball.

The number came out 6321 - (Wild ball 2)

I thought I won. But they say I did not. Im confused? And so are a lot of people. Wild should mean it can change to anything, but thats not the case I see.
My opinion and a lot of other peoples are you need to change the name to (Facticious wild) meaning not wild ficticious = you cannot call a number wild and change the rules of the word wild. Its very misleading, the lottery has made its own interpretation of wild = not the dictionary version. N
The public does not like this version of wild. Please give it another name or either discontinue the wild balls. Fake...

Read full review of Pennsylvania Lottery / PA Lottery and 1 comment
Hide full review
1 comment
Add a comment
Q
Q
Quick69
, US
Jul 01, 2018 11:25 am EDT

New Jersey calls it----Fireball----
Pennsylvania should call it----Extraball---

ComplaintsBoard
M
8:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pennsylvania Lottery / PA Lottery lottery in general

Hi so I know what you pay out In scratch offs and it's sad how you can make as much money as you want but at the same time rob us. You have 9 losing 20 dollar tickets In a row! That's making people like myself sick. I don't need to hear about 1800 gamble. You should Atleast give out more tickets to win your money back. Now my main concern is I have a buddy who tells me parx casino has all there machines rigged. So I'm sure the PA lottery knows exactly which numbers that haven't been played on the powerball and every other game. Every time there's a big winner it's in the middle of know where. My question is do you pick out of a hat for the location of the winner or what is it? Because it's rediculois. I'm sure you don't have these answers but maybe you can ask the boss. And don't tell me everyone's odds are the same that's BS.

Read full review of Pennsylvania Lottery / PA Lottery
Hide full review
ComplaintsBoard
B
5:47 am EDT

Pennsylvania Lottery / PA Lottery lottery machine shorting winnings

My husband bought me a $1 scratch off ticket, in order to win you need 3 like amounts. I got 3 $10, I went to cash it in and the machine only registered a winning of $9. It was at Gas N Go located at 301 Euclid Ave Canonsburg PA 15317. It happened a few months back but with cashibg in multiple tickets and was harder to tell. I just feel as if they do it daily how much do they scam off people or is the machine malfunctioning.

Read full review of Pennsylvania Lottery / PA Lottery
View 0 more photos
Hide full review
ComplaintsBoard
M
3:43 pm EDT

Pennsylvania Lottery / PA Lottery gambling machines

I put 400 in the machine last night and I come back to play today and the guy working at the Charleroi sunco was playing the machine while working. 4:15pm was the time. July 13th. They know the machines have to pay out a percentage and can see no one was paid so they played. That's cheating and I want my money back! Please review their security cameras and you will see. This definitely has to be illegal.

Read full review of Pennsylvania Lottery / PA Lottery
Update by Mike Sezawich
Jul 13, 2017 3:44 pm EDT

227 fallowfield Ave Charleroi pa 15022 is my adress I would like my money back cause I feel I have been cheated.

Hide full review
ComplaintsBoard
G
2:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pennsylvania Lottery / PA Lottery hot number $5.00 ticket

On sunday july 2nd I bought a hot number ticket at the lottery news &tobacco store in hopewell shopping center, I had checked my ticket it said I won $500. I told the guy at the counter I won that amount he ask which ticket I hit on, but when I turned it in he said I lost, I know he switched tickets on me because the numbers were different. The persons name is pat. Makes me sick to think he ripped me off.

Read full review of Pennsylvania Lottery / PA Lottery
Hide full review
ComplaintsBoard
S
6:16 pm EDT

Pennsylvania Lottery / PA Lottery landhope farms in kennett square pennsylvania 19348

I was there and had a spanish family in front of me while the mother was off to the side scratching off tickets her two children which couldn't of been older then 10 and 5 y/o are taking money out and putting it into the machine and playing tickets while the mother stood there and allowed this to happen and worse landhope allowed this to happen while saying nothing and doing nothing. Other customers were thinking and saying the same thing that i was and find this type of behavior unacceptable and irresponsible this occured on the 7th of may at sometime between 6:00 and 7:00 sorry for my grammar and punctuation i'm a little upset by this while having to wait in line behind 2 young children for a service that requires you to be 18 and older

Read full review of Pennsylvania Lottery / PA Lottery
Hide full review
ComplaintsBoard
F
2:27 am EDT

Pennsylvania Lottery / PA Lottery retail lottery fraud

On April 7th I went to Sunoco on 46th and Walnut in Philadelphia o play my usual Cash5 and Pick6 lottos. I bought a Piggy Bank Bucks Fast Play. I bought 2 no luck I bought a 3rd one which was a free ticket the cashier looked at the free ticket that printed then proceeded to act like something was wrong with the machine. She then stapled 2 tickets together and printed another. Now when I go to the 7-11 on 42nd and Walnut they print it don't even look and the paper that prints if I win a couole of dollars is not the same size as the Fast Play slip. This occurred between 6:40pm and 6:50pm

Read full review of Pennsylvania Lottery / PA Lottery
Hide full review
ComplaintsBoard
Y
4:28 am EST

Pennsylvania Lottery / PA Lottery pick 2 lottery with wild ball

I have written to several organization because the Pick 2 with the Wild Ball appears to be a scam. The advertising states that their will be more winners but when you view the statistics of each drawing, there are less than 140 winners Statewide for the day and/or evening drawing. There are more than 300 retailers in PA with at least a thousand players and only 140 winners with the wild ball is absurd. If the pick 2 winning is 26, wild ball 8. The PA lottery should payout money for the following: 26, 86 and 28. If your number is 27 with a wild ball, then the lottery should payout for 27, 87 and 28 but after you scan your ticket at the terminal machine states that you are a non-winner. This is potentially fraud. There are less winners with the wild ball play, not more. The are taking the extra bet but not paying out. I have written to PA lottery office via email and they never responded. Please help unsuspecting players.

Read full review of Pennsylvania Lottery / PA Lottery and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
J
J
Jacki wiley
, US
Feb 14, 2019 10:06 pm EST

I agree it's a complete scam the winning number on 2/14/2019 was 029 wildball was 2 i played 970 with the wildball now the wildball should have canceled out my 7 and been replaced with the number 2 wildball but it didnt it showed up as a loser I also played 980 wty the wildball same thing showed up as a loser now on there website it say a box hit with the wildball is a 36 dollar winner so I'm not understanding you these number weren't winners nnomt day before(2/13/2019) the number was 291 wildball was 9 I played 992 and I won the number 9 wildball canceled out my number 1 and was replaced with the number 9 wild now can someone please explain to me what the difference is between the way I played on the 13th that l won and why I didnt win on the 14th because it's not making any sense to me I think I might go to lottery head quarters and argue with them a bit because this is not the first time this has happened to me but before I was new to the lottery and didnt know no better now I'm starting to get to know the lottery a bit and I'm pretty sure both my numbers (970 & 980 with thr wild ball) should both be winners

ComplaintsBoard
J
7:59 am EST

Pennsylvania Lottery / PA Lottery mega payout

I had 2 + the mega and only collected A dollar? I know the kid rips people off so it was my turn. It's the 7-11 on Rte 1 in Penndel, PA. The owners sin is the one who does it. Thinks he's slick. Maybe it's because he just had a kid and has too much debt. But I'm done buying my lottery. Not when this stuff happens. Can't trust and it's a big woop tee do for the state to enforce. They don't care either. PA lottery is in the dump.

Read full review of Pennsylvania Lottery / PA Lottery
Hide full review
ComplaintsBoard
F
10:18 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Pennsylvania Lottery / PA Lottery advertising

The Pa lottery commercial "happy holidays Rita" has become more and more of an annoyance over the years. I wouldn't doubt if the majority of the people in the commercial are not alive anymore. This commercial has been airing every year since before my high school senior grandson was born. I turn the channel or mute the broadcast. i assure you I am not the only who has this feeling. I have been at gatherings where the sound was muted with no encouragement from me. Your beating a dead horse with this advertising. I know this is the wrong venue for this expression, but there are few options on the internet.

Read full review of Pennsylvania Lottery / PA Lottery
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
8:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Friends of mine are big lottery players. One friend played the new Monopoly Jackpot game, he played the whole book. The monopoly is a $5.00 ticket and $300.00 for the whole book, the highest prize in that whole book was $25.00. Another friend played the Win Win game. The ticket is $10.00 and $600.00 for the whole book the highest prize he hit that book wa...

Read full review of Pennsylvania Lottery / PA Lottery and 71 comments
ComplaintsBoard
M
2:19 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Pennsylvania Lottery / PA Lottery quinto

Why is it that when playing Quinto your dollar box is only good for five digits and not four digits.I think the dollar box should also be good for the other winning combinations not just the five digits. I played Quinto today and got all four of five numbers in a box and didnt win CRAP ! I think the dollar box should be for the five, four, three and two digits in the Quinto.Its a bit of a rip off to me.

Read full review of Pennsylvania Lottery / PA Lottery
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
12:13 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Paul the clerk at this location blew me off because he couldn't OR didn't know the password to enter for the lottery machines. He tried and tried and then said: 'I refuse to call the manager this early in the morning 6 am to wake him about lottery. The gas is more important.' I have been a frequent customer there for almost two years now and have gone there...

Read full review of Pennsylvania Lottery / PA Lottery and 13 comments

Overview of Pennsylvania Lottery / PA Lottery complaint handling

Pennsylvania Lottery / PA Lottery reviews first appeared on Complaints Board on Nov 14, 2010. The latest review PALottery April 7th, 2024 was posted on Apr 8, 2024. The latest complaint Pay out on draw games was resolved on Sep 18, 2023. Pennsylvania Lottery / PA Lottery has an average consumer rating of 1 stars from 95 reviews. Pennsylvania Lottery / PA Lottery has resolved 6 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Pennsylvania Lottery / PA Lottery contacts

  2. Pennsylvania Lottery / PA Lottery phone numbers
    +1 (877) 282-4639
    +1 (877) 282-4639
    Click up if you have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (877) 282-4639 phone number 0 0 users reported that they have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (877) 282-4639 phone number Click up if you have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (877) 282-4639 phone number 0 0 users reported that they have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (877) 282-4639 phone number
    Drawing Results
    +1 (800) 692-7481
    +1 (800) 692-7481
    Click up if you have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (800) 692-7481 phone number 0 0 users reported that they have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (800) 692-7481 phone number Click up if you have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (800) 692-7481 phone number 0 0 users reported that they have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (800) 692-7481 phone number
    Head Office
    +1 (717) 702-8000
    +1 (717) 702-8000
    Click up if you have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (717) 702-8000 phone number 0 0 users reported that they have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (717) 702-8000 phone number Click up if you have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (717) 702-8000 phone number 0 0 users reported that they have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (717) 702-8000 phone number
    Head Office
    +1 (215) 952-1123
    +1 (215) 952-1123
    Click up if you have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (215) 952-1123 phone number 0 0 users reported that they have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (215) 952-1123 phone number Click up if you have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (215) 952-1123 phone number 0 0 users reported that they have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (215) 952-1123 phone number
    Philadelphia Office
    +1 (570) 826-2091
    +1 (570) 826-2091
    Click up if you have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (570) 826-2091 phone number 0 0 users reported that they have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (570) 826-2091 phone number Click up if you have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (570) 826-2091 phone number 0 0 users reported that they have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (570) 826-2091 phone number
    Wilkes-Barre Office
    +1 (717) 702-8230
    +1 (717) 702-8230
    Click up if you have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (717) 702-8230 phone number 0 0 users reported that they have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (717) 702-8230 phone number Click up if you have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (717) 702-8230 phone number 0 0 users reported that they have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (717) 702-8230 phone number
    Harrisburg Office
    +1 (814) 765-0536
    +1 (814) 765-0536
    Click up if you have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (814) 765-0536 phone number 0 0 users reported that they have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (814) 765-0536 phone number Click up if you have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (814) 765-0536 phone number 0 0 users reported that they have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (814) 765-0536 phone number
    Clearfield Office
    +1 (412) 770-2760
    +1 (412) 770-2760
    Click up if you have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (412) 770-2760 phone number 0 0 users reported that they have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (412) 770-2760 phone number Click up if you have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (412) 770-2760 phone number 0 0 users reported that they have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (412) 770-2760 phone number
    Pittsburgh Office
    +1 (814) 835-2423
    +1 (814) 835-2423
    Click up if you have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (814) 835-2423 phone number 0 0 users reported that they have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (814) 835-2423 phone number Click up if you have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (814) 835-2423 phone number 0 0 users reported that they have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (814) 835-2423 phone number
    Erie Office
    +1 (610) 807-3319
    +1 (610) 807-3319
    Click up if you have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (610) 807-3319 phone number 0 0 users reported that they have successfully reached Pennsylvania Lottery / PA Lottery by calling +1 (610) 807-3319 phone number Click up if you have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (610) 807-3319 phone number 0 0 users reported that they have UNsuccessfully reached Pennsylvania Lottery / PA Lottery by calling +1 (610) 807-3319 phone number
    Lehigh Valley Office
    More phone numbers
  3. Pennsylvania Lottery / PA Lottery emails
  4. Pennsylvania Lottery / PA Lottery headquarters
    Middletown, Pennsylvania, 17057, United States
  5. Pennsylvania Lottery / PA Lottery social media
Pennsylvania Lottery / PA Lottery Category
Pennsylvania Lottery / PA Lottery is related to the Gambling category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Pennsylvania Lottery / PA Lottery?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Pennsylvania Lottery / PA Lottery Customer Service. Initial Pennsylvania Lottery / PA Lottery complaints should be directed to their team directly. You can find contact details for Pennsylvania Lottery / PA Lottery above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.