Complaint Rating:

Company information:
Fifth Third Bank
United States
www.53.com

I have been trying to correct an overcharging problem with this bank for about 2 months now. When asked to speak to someone else, the girl said "sure... you can call back" and hung up on me. I am being overcharged on late fees, double to triple for about 4 years now. they were overcharging me in my monthly payments by almost 100 dollars per month for over 16 months. I was told they would have to recalculate and that takes time! I am still waiting. And to top it off, they were taking me to court for being behind on my payments. I could have lost my home. So far I have found about 2 k they overcharged me. And I am still not done. I have to go over one issue at a time since that is all they can handle.