Complaint Rating:

Company information:
ATTU-vere
4261 Stevenson Blvd, # 257
Fremont, California
United States
Phone: 510-2708921

ATT sales persons from San Deigo came to my door steps at fremont, CA for a ATT package of TV/Net/Phone for $109.00 a month with a $50.00 refund and I agreed for the installation and service. I signed a contract package and have recipts for $109.00. Days later a Technician came and stalled the equipment with service. Not even a month later we received a bill of $274.00. To our surprise we contacted the ATT Bills department and their explanaltion was the amount on the bills was retrofit with advance payment. It was 19th of the month and they cahrged a full month bill. This was not explained by either sales perosn or the installation technician who had modified my contract without my consent. Upon calling the ATT numerious times, which takes approxmatly 2 hours to reach the right people of ATT U-Verse, they finally adjust my bill by $54.00 but still have not send our $50.00 rebate ATT Card. It is 3 month now and if I don't hear from this "false ad rip off company", I may switch to Comcast or to a Disc Network company.I 'm also planning to file their unbusiuness like conduct and charges with Better Business Bureau, TV channels and with the City of Fremont. I have had Comcast service before but never have to go to and fro like I' doing with ATT.