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LA Fitness Complaints - Overcharged

Review all LA Fitness complaints

LA Fitness
Posted: 2009-06-29 by   Beatrice
Overcharged
Complaint Rating: 0 % with 0 votes
Company information:
LA Fitness
United States
lafitness.com

My husband and I joined LA Fitness and then we got him the Body of Change membership, which is their personal trainer thing. Well, he was given a new trainer every time and then, the last trainer of his got fired and no one ever called anc scheduled sessions for him.

Meanwhile they continued taking out $100 a month for the membership and the service they were not delivering. We even called and complained about the service, The customer service person said they will handle it and scheduled a session for us. When we showed up, nobody knew we were coming and there was no one to do the training session.

At the end they made us pay a $500 cancellation fee for over 6 months of undelivered service.

They are criminal and deliver none of what they promise. Please let everyone know - DO NOT USE THEIR SERVICES, THEY WILL RIP YOU OFF !!!
Comments United States Fitness Centers
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