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Central Coast Nutraceuticals, Inc. Complaints - Overcharge

Review all Central Coast Nutraceuticals, Inc. complaints

Central Coast Nutraceuticals, Inc.
Posted: 2008-11-10 by Ann Ozier  [send email]
Overcharge
Complaint Rating: 0 % with 1 votes
Company information:
Central Coast Nutraceuticals, Inc.
2445 Old Hickory Blvd.
Nashville, Tennessee
United States
Phone: 615 371-6416

My complaint is identical to many, many I read on your complaints page. I ordered a free sample o Acai Pure Trial, to pay shipping only which was $4.95. When my order arrived, they sent gum and hoodiawater(whatever the heck that is) and charged my account $44.85. When I tried to call to get a Return Merchandise Authorization, the wait was over 45 minutes. This is truly a scam. How in the world am I going to get reimbursed. They said I cannot return it without the RMA. Please advise. I am very unhappy about this.
Comments United States Diet Products
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More Central Coast Nutraceuticals, Inc. complaints
Central Coast Nutraceuticals, Inc. - Scam
Central Coast Nutraceuticals, Inc. - rip off rip off
Central Coast Nutraceuticals, Inc. - Acai Pure Trial
Central Coast Nutraceuticals, Inc. - charged for unordered items
Central Coast Nutraceuticals, Inc. - Charging my credit card without authorization
Central Coast Nutraceuticals, Inc. - Keep sending me products I did not order and do not want
Central Coast Nutraceuticals, Inc. - unauthorized credit charges
Central Coast Nutraceuticals, Inc. - Unauthroized charges
Central Coast Nutraceuticals, Inc. - did not authorze company to charge product on my account
Central Coast Nutraceuticals, Inc. - over charged

Comments

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 374 days ago by Support  [send email] 0 Votes
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.

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