Complaint Rating:

Company information:
Curtins U Drive
1244 Central Ave.
Santa Rosa, California
United States
Phone: 707-527-8004

I rented a van so I could move a mattress, I returned the van 3 hours after picking it up with a full tank of gas. I calculated my expected total at no more than $80 which included a daily rate, insurance, and mileage rate. My bill came to $123 so I believe I was charged a $30 fee unjustly.

Then I got charged a $50 from a Budget office in Denver. I have no idea why this would be charged to me. I called the Santa Rosa office and asked for them to explain the billing. The employee asked if he could call me back and never did. I have since left them a polite message with my situation and no one has responded. I am filing a claim through my card holder.