Complaint Rating:

Company information:
FAZEBLUE Publishing
Farmington, New Mexico
United States
fazeblue.com

Recovery partition doesn't work, Back-up and restore doesn't work. Firewall periodicly shuts itself off. Freezing, crashing piece of crap. It took about 3 months of phone and online chat just to get anything to work. Still unstable. A year later I still have to go online and do EVERYTHING all over again just to manage photos and music on my sites. Not to mention things I lose in a crash. This C554US Notebook is not a business facilitator, it is a business destroyer. The salesperson misrepresented this product and left me holding my D^(&.k I complain directly to HP and they send me SURVEYS! Instead of a machine that works. They obviously don't care about repeat business. They can't even back up their initial sale with anything but corporate crap-ola. I would never recommend HP to anyone. Get a Dell. or whatever.