Complaint Rating:

Company information:
Nuvell
Little Rock, Arkansas
United States

This companies practices should be shut down and brought before legal justice. If there is any!! I bought a 2004 GMC Envoy in 2004 for approximately $28K with payments of $639 per month. I have been making payments on this vehicle for five years now, granted I have had to use some of the extensions and have been late approximately 4 to 6 times at most but still cannot believe how much I still owe on this vehicle after paying for five years. I estimate paying the $639 for the five years minus the five extensions I have paid the company approximately $34, 500 dollars and I still owe them over $17, 000.00. In 2004 I had to file for bankruptcy due to a divorce and a layoff. I new I was going to have to pay an absorbanant rate in order to get a car loan, but was told by the dealer (Vince Wibb/Pensacola FL) that I could refinance the loan for a better interest rate after about 2 years. News flash, banks will not refinance used car loans unless you have major equity in the car. Nor does Nuvell offer refinancing. I wish I knew this before I got the loan, I guarantee, I would not have this loan right now. I am so frustrated because this loan just seems to keep on going and going and going. I have contemplated letting them have the car back but am a fearing what other bag of tricks Nuvell has up there sleeves. If I am one day late on the payment Nuvell is calling 5 to 10 times per day, 1 day mind you!!! I used to think that was a good thing because on my loan I pay $27 per day the loan goes past its due date, something else I didn't know until recently. Don't trust car dealers or Nuvell on their word read all the fine print and never be late or else you will be in my situation. I HATE NUVELL AND MOST ALL CAR DEALERS!!! They have caused me soo much greif in the past and it seems to be atleast for the next three years!!! I am still considering letting them have the SUV back at this point but don't know what the consequences would be. Anybody with experience on this please let me know, course I hate to have paid so much into this vehicle and have nothing to show for it after all this time. The value of the SUV right now is about $7k and I still owe $17K what is wrong with this picture. PLEASE Lets do something about this criminal company. I only wish we could have a class action law suit, only to put them out of business and stop the crap. I did hear the other day that Nuvell is not offering anymore loans only closing out the existing ones. Everybody needs to file a complaint against these thieves, Ron E.