Complaint Rating:

Company information:
originalkeyless.com
Prescott Valley, Arizona
United States
Phone: (928) 772-3420
originalkeyless.com

I am writing this complaint to show how bad this company really is, and to give advice to others with the same problems. I should have read the reviews before ordering, is probbally what everyone who deals with this company will be saying.

Here is the problem i had, and solved!

I ordered a keyless entry for my girlfriends cavalier off their web site. Everything seemed legit. I got an email with a tracking # for my order, and my card was debited. A few weeks passed and i did not recive the keyless. I called them, and wrote several e-mails to them asking when i should recive it. After much effort i got an e-mail which directed me to a page on there web site saying how long it might take. I then waited the 27 days or whatever it said, but still not keyless had arived, or had been shipped. I tried to contact them again, but failed. They would not respond at all.

I then took maters into my own hands. I reported them to the better bussiness bureau, with full details, and shipping #'s. This sounds like a joke, but it is for real!! It turns out they had already been investigated several times! In about a week after doing this, i then recieved a e-mail saying the order was shipped. I dont know what they did, but my keyless did finaly arive! Just very late.

To conclude the only way to deal with this scum bag company is to use the law to your advantage. The BBB obviously has some pull!