Oriental Trading Company
reviews and complaints

Just FYI, this was a discount program that you "enrolled" in which has been removed from the site due to complaints such as this.

When placing an order through Oriental Trading for our Company, I was told that since I had ordered over $200 I qualified for one of the following: Free Gift" $15./Off, or Free Shipping (reference code WCE 1861). I chose the Free Shipping.

Unfortunately, we have been billed on a monthly basis for sometime now an amount of $14.95 and just caught this charge when reviewing Credit Card statements. This is absolutely a scam.

I was scammed by Oriental Trading as well and only just realized that I had been charged the $14.95 a month for almost 3 years! When I was scammed I clicked to save $10.00 on my next order thinking it was a plan for loyal customers. I NEVER AGREED to a memebership. I was charged $14.95 for absolutlely NOTHING! I never received any discounts, or coupons, or ANYTHING! Only after I reviewed my Debit card statement with my husband, did he ask what that charge has been for...and I realized that something was fishy. Be careful, and learn from my mistake. Oriental Trading has lost my business FOREVER. When I called the number for EASY SAVER/online membership services [protected] I talked to several people before they would escalate my complaint to a Customer affairs person. Everyone I spoke to had an Indian accent. They said they were from PA, which I doubt. Get names, don't give up and contact consumer protection and the BBBB on this matter.

I ended up with 9 x $14.95 charges before I noticed, they agreed to cancel and refund 2 charges and after escalating they agreed to credit 3 more (total of 5). They still stole $60 from me and my wife has probably ordered over $1000 with oriental trading over the last year - they just lost future business, I hope they lose a lot more business than what they make by supporting this scam.

I purchased a few thing form Oriental trading in April and after checkout a popup came up offering $15 off my next order. I entered my email and zip and was told it would charge me and enter me into a program to save I instantly xed out and never entered any additional information.
I was charged $14.95 for 9 months before I noticed... I called the 800 number listed on my bank charge [protected] and was told they could refund 2 of the charges and I thought great! then ended up calling back the same day and talking to someone else who told me they could refund a total of 5. then they refunded the next 3 . I then asked how to get them all removed and after holding for 10 mins and ### a lot I recieved a full refund. I did threaten to call the better bussiness burea as well.
The woman said that by entering my email I had given permission via a e-signature... makes no sence to me

Easy Savers? First you ask me to save $15.00 and get me to say yes! Then you charge me $14.95 for the fallowing months. I called and complained! They reimbursed me for 4 months. I am really disappointed in myself for ever using Oriental Trading! I guess this is one more persons business they won’t be getting!

what the heck... im so upset.. i just finished ordering and then put my zip code. becasue who the heck doesnt want $15 off their next order... then it told me im a member.. i was like hold up a minute... does anyone have a number to contact them... im looking for it as i type... never again.

I too placed an on-line order with Oriental Trading and never again. I placed my order and was then asked if I wanted to save $15.00 on my next order, I clicked yes, was then asked for my zip code and was then congratulated on becoming a member of Easy Saver! $1.95 for the first month, then $14.95 per month there after. I researched Easy Saver immediately and realized I had just been scammed! I contacted my credit card company and then Oriental Trading and hopefully I will not be charged! I do not blame Easy Saver, I blame Oriental Trading for "tricking" a loyal customer for 15 plus years for scamming! I will NEVER order from them again. I am a teacher and I have notified my school of this and they too will not use Oriental Trading again! I hope the news phone calls to my credit card company to try and straighten thing out!

I noticed a recurring charge on my bank account for $15.94 per month from January to September of this year. I purchased a ‘religious’ gift online for my grandson Dec 2022. There must have been some fine print in the order and I was automatically enrolled in the rewards program. I only realized this because I recevied a check in June for $2.04 from FUN REWARDS. Not knowing what it was for, I didn’t cash it but it kept gnawing at me. In Sept, I saw the recurring charges and saw that I was charged 9 times. I called the company to ask for reimbursement. They told me then it was for my FUN REWARDS subscription and would I like to cancel. That told me that they are aware of their scam. They would only reimburse me for 6 of the 9 charges, stating that their accounting dept would not permit them to go any further. BUYER BEWARE! Read everything. I’ve been ordering from OTC for years. I never thought they would stoop so low. But they did, and now I am wiser for it.

I placed an OTC order for children's craft supplies for my church in November 2009. In January I discovered three months worth of charges to the credit card from EZ Saver. $1.95, $1.95, $14.95. They told me I agreed to registration with them when I placed my OTC order and I was charged for membership and a welcome packet. I agreed to no such thing and never recieved and such items. OTC was very arrogant telling me I didn't realize or didn't remember doing so. When I refused their worthless coupon "jennifer" threw huge attitude and impatience at me asking what I wanted her to do. When I told her to find someone who could help me appropriately she threw me into the automated system and they just kept bouncing me around because it seems no one can do a thing. I still don't have reimbusement from EZ Saver. DO NOT order online with OTC.

I called my bank and disputed this charge, in which they cancelled my card and will reissue me a new one. What a hassle, but it will stop these charges from being assessed on the account in the future. WHAT A SCAM! Thank you everyone else for posting. Without your posting, we all would feel alone and foolish.

I suggest everyone go to Easy Saver's site and find out other companies they associate with and warn them too.

Anyone in this situation should call Freed & Weiss to join a building class action against the company behind this scam. (It's pretty easy, just call them and tell them your story).

Here is the information Trilegiant is the company behind this abuse from EZSaver. They use bogus marketing tactics to get people to unknowingly sign up for memberships and then people are charged every month, again and again.

Call Freed & Weiss! Toll free: 866.799.9610. They need to hear from you so that they can move the class action forward and put a stop to this terrible customer abuse.

Email: info@freedweiss.com

I am receiving a monthly fee charged from Oriental Trading (OTC) to my debit card for the past several months of $14.95. This is an unauthorized charge. It occurs around the 20th of every month. P)lese discontinue this charge.

Thank you

Susan Gair Luciano

Suzyqspl@aol.com

Compant presents item as Religious Magnet Craft Kit. Fridge Magnet states " Who needs luck I have Jesus" Company did willfully and deliberatly send the kit without the Jesus thus making it incomplete. Spoke to two people in the company. They had no way to replace item or send replacement parts. This is very insensitive of this company. Buyer beware

I would never recommend the Oriental Trading Company to anyone looking to by products. Save yourself the time, anger and money and look else where. Every time I have shopped this company the have garenteed me a delivery date and then they ship out a week late. I have never gotten a product on time and have had to go else where to purchase and then still have to eat the charges because they won't fix it. Not a relaible company and they have poor customer serves.
BUYER BEWARE!

The same thing happened to me after ordering party supplies for my son's birthday. I called and had them refund the charges and cancel the account. I'm going to call Oriental Trading and tell them for this reason I will not be shopping from their site again!