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Order never received, no refund, site closed down
Complaint Rating: 
Company information:
www.thedvdplanet.org
United States
www.thedvdplanet.org
I purchased a box set of dvds for £43 as a Christmas present for my brother, the delivery date altered once and was estimated at latest to arrive on 27th December. I checked the site to see who to contact today and found a message saying they had essentially closed down due to a supplier shut down. Their site advertises that all orders due before 1st January had either been shipped or refunded, this is not the case. I have lost £43 and my brother has not received his Christmas present. I am very annoyed and embarrassed that I fell for this scam.
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