Complaint Rating:

Company information:
Orange
United Kingdom
www.orange.co.uk

Orange advertise what looks like a great offer - free broadband when you have a pay monthly mobile contract above a certain level. The basic package is not that great, but they also offer 'up to 8Mb' Broadband for £5 per month. I foolishly renewed my mobile account (minimum 18 month term) and signed up for the 'better' package. IT IS AWFUL!!! If this is an 8Mb line, they must be using it for hundreds of customers at the same time! It is slower than dial-up.

It's so bad I can't get out of my contract but I'm still going to pay somebody else to provide this service for me. Don't get Orange Broadband!

Thanks for the site.